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Alma Portillo

Loan Advisor - San Francisco, Townsend Office Guarantee Mortgage NMLS #280540 / 1850 - CA BRE #01444581 / 01215943
Equal Housing Opportunity
NMLS #280540 / 1850
CA BRE #01444581 / 01215943
May 30, 2023
We have been working with Alma for many Years, she helped us with the purchase of our first house few years ago and we were very happy with her service and excellent results. Recently, she helped us with a purchase of a new house in Sacramento. The level of service she provided is outstanding, she goes above and beyond in every step of the way, She is very knowledgeable, experienced, efficient and extremely professional. without a doubt we will continue working with Alma in the near future.
Sep 4, 2020
Alma has been our broker for the past six years In helping us secure two home loans, refi and HELOC at different stages of owning our homes. She has always exceeded our expectations in the due diligence process, as well as being instrumental in making us feel at ease. We highly recommend her and know that you will have a great experience like we did.
Mar 26, 2020
We give Alma 10 stars from beginning to end of the process she is on it. Hassle free, stress free, she guides you through the whole process in a way that doesn’t overwhelm you. Alma has helped us a couple times now and we love working with her and trust her very much. We have all the trust and confidence in the world that Alma will do the best to help us each time. Alma is absolutely amazing!
Nov 24, 2014
My name is Joseph Watkins and I am submitting this writing that Alma Portillo was very
helpful to me in my refinance of my home.
She is very knowledgeable with all the information for the best rates and mortgage companies. I would very much recommend Alma Portillo to any one who is looking to
refinance there home.
If the rates are lower later in the near future, I will ask her for help to do it again.
Nov 13, 2014
Real Estate Broker
Alma did a great job of arranging the financing for a Condo in a very timely manner. Quickly, smoothly and efficiently!
Nov 6, 2014
Buyer
I highly recommend Alma Portillo. She's not only extremely professional but goes far above and beyond her role. We recently purchased a short-sale property that was a particularly challenging case. The property was tied to a third party that made things extremely difficult for everyone involved. It took us 6 months to purchase! But this property was the one for us. Alma was instrumental in obtaining our new home that we wanted so bad! From the beginning she was extremely helpful. She prepared our per-approval to shop around. Then we found the property we wanted. She provided us multiple loan scenarios upon multiple requests which helped us and our realtor negotiate.

Alma was more than reliable she's an expert in her field! When questions, surprises and challenges came up, Alma was ALWAYS available to answer my questions especially when I couldn't reach the realtors. She always put my mind at ease. At time of closing she was well aware of the deadlines, expiration of approvals and managed all the many moving parts flawlessly! And of course she got us a very good loan. Thank you comes short for how much I appreciate what she's done for us! I HIGHLY recommend Alma.
Oct 15, 2014
Alma Portillo was a great asset in helping us receive our first time home buyer mortgage loan. She continuously stayed in contact each step of the way and was patient with us, as we were new to this arena. She eased our worries & anxieties, especially during the waiting process. She was a guiding light for us and we would recommend Alma to all those looking for a mortgage loan.

Sincerely,
Alejandro & Veronica Mercado
Apr 1, 2014
Alma was extremely helpful, and patient with the purchase of our home in December. We started working with her a few months before the purchase and with each inquiry we had, it was answered for us in a timely, professional, and very informative way. She was always availalbe and stuck by our side ensuring that the best home we liked met our mortgage and loan budget.. The home was one of our top choices and we appreciate all her help and support in making this happen for us.
Mar 25, 2014
Educator
March 25, 2014
To Whom It May Concern,
Please find this letter of recommendation for Alma Portillo, representing Guaranty Mortgage Corporation. I began a refinance with this lender in January and after a prior difficult attempt at refinancing my property with more than enough equity to make this a smooth transaction, I began working with Alma.

Her professional rapid response to questions and concerns was amazing. She quickly and clearly always sent me information. When I need to sign forms many came via email attachment with simple to follow instructions on how to complete the forms.

It was very clear that after a few correspondences I was working with a true well-schooled professional.
Without a doubt I stand by this conscientious and dedicated knowledgeable professional. In a field of many Alma is defiantly someone you can count on in an often confusing and frustrating process.

Cordially,
Barbara