Oct 29, 2018
Proactive, patient, excellent communication, meets deadlines in advance
“Thank you” doesn’t convey how grateful we are for the guidance and thoughtfulness provided by Omeed and Cary. This was the easiest and most accurate home loan process my partner and I have been through. Our process began with a one hour informative phone call, after business hours, when we had time to ask any and all of our initial questions. Omeed related to our concerns and needs, and, after this chat, we were both confident in choosing HomeStreet and Omeed's team over our other lender options. We are thankful for Omeed and Cary's communication approach, with direct phone chats and detailed, follow-up e-mails. We really appreciate that we were able to ask questions and get answers when we needed them quickly, e.g. the day we wanted to put in an offer and wanted to confirm what our loan terms would be for that particular property. Omeed and Cary took care of all the details behind the scenes, informed us of their daily, scholarly analysis of the interest rates, and expertly advised us on when to lock in our loan. When small queries came up, Omeed and Cary provided us with the assistance needed to address the underwriter with immediate success. In sum, Omeed and his team are thoughtful, intelligent and task-dedicated and they make the loan process relaxed and successful. We were lucky to have such an amazing team on our side!