Homebridge Honolulu


Recommendations (34)

May 20, 2020

Kawika Maeda recommends Koa Chai

We just completed our refinancing process with Koa and had an awesome experience. Koa was professional, diligent, persistent and determined to get us the best rate on the market during these difficult times. His knowledge & expertise of the mortgage industry is incomparable to anyone we have worked with in the past. When you are looking for someone to handle your finances, you need to trust them and we felt very comfortable and taken care of with Koa. He constantly provided different options that suited our needs, which allowed us to make the best decisions for our situation. His thorough explanation of every step along the process combined with his attention to detail made the whole refinancing experience very smooth and easy for us. We really feel Koa went above and beyond for us and if we ever need to refinance again, there would be no question Koa would be our man. We will be recommending him to all of our friends and family needing assistance with their loans. Thank you Koa! 
Apr 27, 2020

Tyler Takahata recommends Koa Chai

Refinance/Legacy Client

Koa has always been the best to work with on for your mortgage needs. We have been through multiple real property transactions throughout our home ownership lives using various mortgage brokers however Koa is by far the best we've worked with. Koa helped us with the purchase of our current home as well as two refinances. This latest refinance showed and proved why Koa is top notch. In an extremely difficult credit environment, Koa showed calm and skill in navigating the new pitfalls brought upon by the COVID impacts to the industry. We feel very blessed to have been able to complete our refi and it's all because of him. Thank you very much Koa!
Jun 14, 2019

Shirley Hamamura recommends Koa Chai

It was such a pleasure working with Koa. Everything went smoothly. He was always there to answer any questions we have and everything was done in a timely manner. He made my first time home buying experience a fun one. We couldn’t have asked for a better service. Thank you so much for all your help, Koa!
Jun 12, 2019

Malia Rivera recommends Koa Chai

Home Buyer

Koa has been my lender for many years and has provided excellent service on multiple mortgages and refis for me and my family. He always goes above and beyond; on more than one occasion having to patiently navigate complex situations and figuring out the best solutions and strategies to get through the process as efficiently as possible. I have come to trust Koa for all my lending needs and don't even bother "shopping around" as I know no one will give me better service.
Jun 10, 2019

Jason N recommends Koa Chai

Home Buyer

Koa is such a great example of the mortgage industry. He is prompt, professional, and capable. When buying a home you want to be confident in what you are doing and Koa helps you do that. Mahalo Koa!
Jun 4, 2019

Ed Cheong recommends Koa Chai


Koa is the best! I've worked with him on three transactions, and he always came through with the best terms. Each time, he provided multiple scenarios, and guided me to make an educated decision. He knows what he's talking about, and made sure I completely understood the details as well. He helped me through each step and made the entire process as smooth as possible. I highly recommend Koa!
Mar 22, 2019

Amber Fujimoto recommends Koa Chai

Optometric Assistant

Koa is the best! He helped us close on our first home in less than 30 days! My husband and I are currently living on different islands and both needed to sign documents. Without hesitation, Koa flew himself to me so I could sign in time for closing before my Europe trip! He is smart, honest, personable, efficient, and explains everything in great detail. We couldn’t have done it without him. We HIGHLY RECOMMEND!!
Feb 1, 2019

Dean Gannet recommends Homebridge Honolulu

I found Dawn to be prompt and thorough.
She guided me through the mortgage process and was patient and completely knowledgable
I am the kind of person who is wary of bankers, but Dawn does not fit that mode. She pleasantly guided me and my wife. Everything she promised she made happen and she always kept us informed without any worrisome delays
Kudos to Dawn and HomeStreet bank
Jan 31, 2019

Franklin Adviento recommends Homebridge Honolulu


Dawn is the best at what she does which is to put you in a home as fast and seamless as possible. She is very professional in handling all your mortgage needs. Easy to contact and talk to if you had any mortgage questions. I would highly recommend Dawn Robinson Naya if you are looking to buy a home.
Sep 16, 2018

Kelly La’a recommends Koa Chai

Realtor - PEMCO Realty, Inc.

Koa’s consistently raises the bar, for everyone of my clients. Each transactions, each client, handled with expertise and Aloha. Myself, as well as my clients benefit tremendously with Koa Chai and his team at HomeStreet Bank! Mahalo, again, for another successful closing! 🌺
Sep 14, 2018

Cassie Chun recommends Koa Chai

Clinical Pharmacist

Koa facilitated a very smooth and efficient loan process for me. He was quick to respond to any questions I had and kept me up to date along the way. It was a pleasure working with Koa Chai!
Sep 13, 2018

Isi Nau recommends Koa Chai

Broker - Blue Mango

Koa's level of hustle and creativity to get loans done are beyond anyone we've worked with. There is never a question of whether our loans will go through. Our clients love working with Koa because he is personable, efficient, and quick to reply.
Aug 28, 2018

Casey Agena recommends Koa Chai


Koa has helped my wife and I with two loans (one in Honolulu and one in Seattle). He is a professional that pays attention to detail, and turns over every stone to make sure that you have the best deal. I enjoy working with Koa because he gets the job done and he is very personable. He was able to get us very favorable loan terms.

My mother works at a real estate business in Honolulu and Koa has helped many of her clients with home loans. They have worked on dozens of loans with Koa, and can't say enough good things about him, which is why my wife and I hired him. We had a very good experience, and would recommend his services to anyone.

Aug 23, 2018

Joanna Agena recommends Koa Chai

Koa has done an outstanding job on helping us with a home. We have worked with him twice, in two different states. He communicates well and makes sure transactions run smoothly. Works very fast to make sure transactions close on time and explains everything thoroughly.
May 24, 2018

Brandon Ching recommends Homebridge Honolulu

Safety Consultant

Shane was with me every step of the way and he was on it throughout the whole process. He was very thorough and responsive and answered any of my questions or concerns. He was very easy to work with and made everything easy and convenient.
May 24, 2018

Ryan Oda recommends Homebridge Honolulu

Real Estate Advisor

From start to finish, it was a pleasure to work with Shane. Shane was my client's mortgage lender; we closed in less than 45 days! Shane is knowledgeable, extremely professionalism, and he embraces the aloha spirit. I look forward to working with Shane again!
May 24, 2018

Danae Marin recommends Koa Chai

Program Manager

I highly recommend Koa. As a first time homebuyer, I found Koa to be extremely helpful as he patiently explaining the details of the entire paperwork process to me in a non-intimidating way. Throughout the entire home buying process I never felt confused because Koa took the time to explain everything and promptly answered all of our questions every step of the way. He truly cares about obtaining the best outcome for his clients. Mahalo nui Koa for making purchasing a home as stress free as possible for my partner and I.
May 23, 2018

Lynn Ngo recommends Homebridge Honolulu

Lynn Ngo

Very helpful and attentive,I appreciate all the help , thank you so much ! excellent job Shane Irish
May 7, 2018

Shirley Villegas recommends Homebridge Honolulu

Patient Account Representative

It was truly a great experience working with Todd and there are not enough words to say how much I appreciated his expertise and service.
I sent an inquiry regarding refinancing my mortgage and received an immediate response. This is a sign of great customer service with the best interest in mind for my concern. The overall process was smooth and quick.
I have been in the customer service field for almost 40 years so my attestation is validated.
Apr 30, 2018

ERIC A SANDERS recommends Koa Chai

Clinical pharmacist

Professional and friendly on top of being highly efficient; with his help I was able to close on a property within a month. Always easy to reach and always ready to answer questions. I highly recommend Koa to anyone looking for a mortgage.
Mar 25, 2018

Anonymous recommends Koa Chai


Koa was very helpful and patient and efficient. He explained everything to me, was always prompt to answer my inquiries, no matter the time of day. I would highly recommend his services for your home buying needs.
Mar 13, 2018

dave recommends Koa Chai

Highly recommend! Good communicator. FAST!
Mar 7, 2018

Amy Castillo recommends Koa Chai

Manager Delta Air Lines Sky club

I have purchased and sold several home thru out the US over the last 30 years. Using mainly large lending banks. We have been dragged thru the mud and it has always been a nightmare even though we have great credit.

Since moving to Honolulu, we have used Koa Chai in 2 loans over the past 2 years. Both transactions were smooth and efficient. Koa would always return my calls, emails, or text promptly. We were able to close on our last condo early and the transaction was stress free. I have recommended Koa to other people as I appreciate his work ethics and calm personality.
Mar 7, 2018

Mari Hirano recommends Koa Chai


As a Realtor, I had worked with a lot of lenders before, but I chose Koa for my own home purchase/mortgage loan assistance. He has given me the guidance and confidence throughout the escrow and explained step by step to me. I highly recommend Koa to anybody from first time home buyers to people with a lot of experience in real estate purchases and sales. He has extensive knowledge not only of Mortgage Loans, but also Real Estate in general.

Mari Hirano
List Sotheby’s International Realty
Mar 5, 2018

Clarence Merton Agena recommends Koa Chai

Brigadier General, U.S. Army Retired

Koa Chai is an outstanding loan officer with HomeStreet Bank. He handled my mortgage application without problems. I was very happy with his professionalism and the way he worked with me. He is very knowledgeable and very efficient in his job, and works very well with people. He is definitely a people person. I strongly recommend Koa for qualified positions he may be interested in.


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