Jessica Santana

Loan Officer HomeStreet Seattle Affinity Lending NMLS: 57804

Helping Homeowners

I have 25 years experience as a Mortgage Loan Officer. My job is about helping homebuyers and homeowners make their dreams of homeownership a successful, long-term achievement. I am a conservative lender who will keep the spending limit under control. I make sure my clients can afford their homes.

I was born and raised in Mexico. I graduated with a Business Degree from the University of Washington. I love to travel, walk, play golf, dance and read. My family, my dog and my friends are very important to me. I love all animals and when I retire, I plan to create an organization that cares for dogs. I care about the environment and try to do my share.

My friends and clients think of me as a lender who will look after their best interests.

Hablo EspaƱol.
Apr 9, 2024
Jessica was super helpful and easy to work with. She explained the parts of the home buying process that we were confused about clearly. She was also very responsive to our communications.
Feb 8, 2024
Jessica was great to work with. Guided us through the process to make it as easy as possible.
Jan 5, 2024
Roofing contractor/co-0wner
It is a pleasure to write a letter of recommendation for Jessica Santana. She was very professional and did an outstanding job on our behalf. She addressed all of our questions and concerns. We would highly recommend Ms. Santana to any client in need of her professional expertise.
Jan 5, 2024
Project Manager
Jessica and Lan went above and beyond to support us through a home loan application. We found a home we loved and decided to make an offer but we're up against an offer review date four days out. Jessica helped us prepare our materials on time - an immense feat given the short turnaround. We felt well-informed and equipped by Jessica to take each step of the process with confidence, despite the timeline pressure and our novice in the Seattle market. We were selected and purchased the home! The sellers shared that the completeness and organization of our offer (thanks in large part to our plan officer's contributions) was a large contributing factor in their decision to sell to us, despite there being two higher offers. Jessica and Lan demonstrated an incredible professionalism and commitment to our success throughout. We cannot thank them enough, and we highly recommend their work to others!
Nov 27, 2023
Jessica is amazing. Was very knowledgeable and experienced. She supported our wants with a balanced reminder of what we actually need. She was fast with all our closing processess and accomodating to our choice of realtor and any of our needs. Highly recommend her.
Nov 27, 2023
Happily married
We cannot express enough gratitude to Jessica Santana, our loan officer, for her exceptional support throughout our entire home buying process. From the beginning, Jessica demonstrated an incredible level of care and understanding, making us feel at ease during a time that can be quite overwhelming. Her ability to communicate clearly and effectively ensured that we were well-informed every step of the way.

As first-time home owners, we were nervous, but Jessica's empathetic nature and reassuring presence helped alleviate our anxieties. She went above and beyond to address our concerns, patiently explaining all the details and intricacies involved in securing a loan for our dream home. Without her guidance and expertise, we would not have been able to make this important purchase.

Jessica's professionalism and genuine kindness truly set her apart. Not only is she an outstanding loan officer, but she is also one of the best human beings we've had the pleasure of meeting. We will be forever grateful to her for making our dream of home ownership a reality.

We wholeheartedly recommend Jessica Santana to anyone in need of a loan officer. Her exceptional service, combined with her caring and understanding nature, make her an invaluable asset. Thank you, Jessica, for your unwavering support and for helping us achieve our goal of owning a home.
Nov 8, 2023
Jessica is the ultimate banking professional. It was a pleasure working with her. Her knowledge and patience to help me reach my goal was outstanding.
Oct 17, 2023
Jessica Santana and her team are simply the best! Without them my family and I wouldn't have been blessed with our 1st home!!!!
Oct 6, 2023
Jessica is very knowledgeable and provided much needed insights and help for our house purchase. We very much appreciated her wealth of knowledge, considerate preparation and explanation of the loan borrowing process, and her patience in answering all our questions in greater detail. The whole process seemed easier and achievable because of the magic Jessica brings in collaboration with us.

We wanted to thank Jessica immensely and highly recommend her to folks in the market to purchase.
Sep 13, 2023
Jessica Santana is not only the best loan officer, she’s the ONLY one ! Prior to Jessica Santana, I asked the help of 3 loan officers who couldn’t help me and not knowledgeable enough. I was indeed blessed to meet Jessica Santana who is so knowledgeable and on point with the loan process. I never knew about down payment assistance until she mentioned it. I knew I was in good hands the moment we had the initial conversation over the phone. I couldn’t be happier with my new house. This would not have been possible without the help of the most professional, the most kind, the most knowledgeable Jessica Santana. I owe it all to you!!!


Sep 13, 2023
Jessica was amazingly helpful. I appreciated her walking me through the process and answering all my questions.
Aug 15, 2023
Jessica was great! We were first time home buyers so had a million questions but Jessica was patient and very available to step us through the process. Wouldn’t hesitate to recommend!
Jul 14, 2023
We are so pleased we worked with Jessica and Homestreet Bank Affinity program. She helped us every step of the way through our home buying process. She was available anytime to answer questions, clarify things we didn't understand, and recalculate everything to different scenarios when we were trying to decide how much we would put down. She even recommended an excellent realtor we worked with! We would absolutely work with her again.
Jul 11, 2023
Jessica is the best Lender that i have ever worked with, She is very smart, very consistent, amazing experience, professional and well organized, this is my second time working with her and so impressed by the way she handles so complicated situation. I'm so blessed to work with Jessica and Highly recommend to others who need a real Good Lender to save stress and save time .
Jul 11, 2023
I am a first time home buyer and Jessica was extremely helpful with guiding me through the loan process. I feel fortunate that Jessica was assisting us and I really appreciated her prompt replies to my questions. She was with us every step of the way and I would highly recommend working with Jessica and the Affinity loan program.
Jun 13, 2023
Jessica was very patient with us throughout our home buying process. She gave us different quote options to choose from and answered any questions we had about the process. She touched base with us every week and followed up with any documents that were pending. We never met her in person because we were so busy with our schedules, so everything was by phone, email and text. However, she always came through as a caring person whose main goal was to help us get a home
May 6, 2023
We recently purchased a house and got our loan process through Home Street Bank. Jessica helped me throughout the process even on weekend and evenings. She is very responsive to questions, helpful and willing to go the extra miles to find the best options of us. I truly enjoy working with her and her team and will highly recommend her to anyone.
May 2, 2023
I absolutely love working with Jessica! She's a gem of a loan officer and always has the buyers' best interest in mind. She is great at homebuyer education, 1:1 buyer consultations, and communicating with all parties the status of buyer's financing and any other important updates. I never have to worry about deals falling through because she does her due diligence upfront.
May 2, 2023
I was told about a class for first time homebuyers from a friend and called to get enrolled. Jessica led the amazingly helpful class where we learned about every step in the home buying process. Even though we had the option of taking everything we learned and going with a different lender we liked Jessica so much we decided to ask her to help us secure a loan for our first home.
She could not have been more helpful, patient and reassuring. It was a nerve wracking endeavor but I always felt we were in very competent and safe hands with Jessica. I will happily and wholeheartedly recommend Jessica to everyone i know who wants to buy a home.
Apr 18, 2023
Principal Engineer
Jessica was absolutely amazing to work with! The entire process was super smooth, and I learned quite a bit along the way as Jessica took the time to make sure I understood everything as well as stayed apprised of everything that is going on. I really appreciate her attention to detail, informative approach, and warm personality to make things so much better; thx Jessica!!
Apr 18, 2023
Jessica was a pleasure to work with. Her knowledge and responsiveness made the the first time home buying experience so much less intimidating. Highly recommend!
Apr 18, 2023
I just bought a house through Homestreet Bank and Jessica Santana was my loan officer. Jessica was great. Always quick to respond or reach out with updates and important information. She definitely goes the extra mile. Thanks!!!!!
Jan 12, 2023
Jessica and team are beyond great to work with. This is second mortgage process with Homestreet and the company and its attention to customer service does not disappointment, just gets better and better. I must say, Jessica was super helpful, and guided us throughout the process smoothly, truly--went above and beyond!
Jan 12, 2023
Jessica was an incredible resource to guide me through the home buying process. She is very personable and detailed in her approach to every aspect of the process. Truly look forward to working with Jessica and team again in the future!
Jan 12, 2023
Jessica Santana is wonderful! My husband and I really appreciated all of the assistance and patience with our first home purchase. I was referred by a coworker at UW and we are glad we decided to go with Home Street Bank.

Jessica and her assistant, Sonia, make such a great team! We would definitely use them in the future.