Jul 9, 2019
Director of Project Management (Advertising)
Kara is amazing!
I used Kara to buy a townhouse in Portland in February of 2015 after interviewing 4 other lenders. My husband and I found her to be the most down to earth and attentive, plus not at all pushy. She also came highly recommended through work colleagues.
We ended up loving Kara and HomeStreet Bank so much that when we moved to Denver a few months ago, I told our new realtor that we would only work with him if we could use our lender from Portland. His was slightly concerned that we could lose out in a competitive offer situation if sellers wanted to go with a lender they knew, and I said I'd rather not get the house than not use Kara. That's how great she is!
One of my favorite things about Kara is how patient and responsive she was both times that we worked with her. Looking back at my emails, there were days where we communicated back and forth over 30 times because I had a billion questions about closing, or wanted to consider many different financing offers. She was always happy to help, and explained things in a way that I could understand.
Also, both times that she has estimated what our final mortgage payments would be when making the initial offer, she was VERY close. This is a huge help in planning and assessing options. Her estimate worksheets are just detailed enough for the common bad-at-numbers person like me. She also nailed the escrow estimate in Portland so we never owed a huge amount at the end of the year (I can't report on our Denver house since we just closed). I felt like she was always looking out for us!