Oct 31, 2013
Client of a Professional, Caring & Through Agent
I am writing today to commend Ryan Alter. Ryan provided me with fantastic, consistent and compassionate service regarding my recent short sale in Morgan Hill. He was the epitome of patience and understanding; he was professional, caring and thorough in every way possible.
As a person who holds a real estate license myself, I am somewhat familiar with the process and challenges involved. Since this sale happened to follow a recent marital separation and a home that I resided in for over 23 years, it was a very emotional experience for me personally. It was also challenging from an agents perspective as the mediator of the personal issues as well as the formal and legal issues.
Ryan, in my opinion, couldn’t have been more supportive. I can tell you from a personal level that, personalities aside, this was not an “easy” client relationship. Ryan did an amazing job of orchestrating, obtaining signatures, scheduling the communications and reaching a level of patience that bogs the mind. He was a master at smoothing ruffled feathers that were already embedded with the participants far prior to this activity and his involvement. He did a better job than I could have ever imagined... Heck, in my opinion he did a better job than “anyone” could have expected.
I am not one to sign papers without going thru them with a fine tooth comb. Ryan knows his material intimately and is completely prepared to, (and does), share the purpose of each document and its intent. After going thru several cycles of this, I found myself just asking him to share the most pertinent stuff and point to where I should sign. That is how much I grew to trust Ryan’s position and his concern for my wellbeing and comfort with this process.
The resulting solution and sale of my home, (difficult as it was), turned out, from a financial perspective better than I could have expected given all the circumstances surrounding the project. Again, an example of Ryan looking out for his clients and pushing for the best he could achieve for them.
I do own other property at this time and I can tell you most seriously that I would not do Real Estate business with anyone but Ryan in the future. I have already engaged his informational support for friends and family and I would never hesitate to recommend him most highly to anyone who is in need of a wonderful, wholesome, trustworthy, knowledgeable and genuine agent to represent them.
Thank you Ryan for All you’ve done. You made this difficult challenge bearable and I will forever be grateful.