J Rockcliff Realtors Walnut Creek

At J. Rockcliff Realtors, you get more than a better way to buy or sell your home. You get the best way. The best agents. The best service. The best technology. The best connections.

Our seasoned agents are conveniently located in offices throughout the East Bay area. We have the most experienced Management team in the business. Their expert market knowledge, technical savvy and the support from the entire J. Rockcliff Realtors’ team will ensure that buying or selling your home will be smooth and worry-free.

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Recommendations (120)

Sep 28, 2019

Oscar Salazar recommends Susie Eberle Higgins

Client

We loved working with Susie, She was amazing and very patient with any new idea That we came with.
Always on time for all the appointments and never cancel any that we had schedule.
We definitely will work with her again and 100% recommended to anyone looking to buy or sell their home.
THANK YOU VERY MUCH SUSIE
Sep 3, 2019

Andrea & Dena Marchini recommend Susie Eberle Higgins

Our adventure began when our son-in-law called to tell us his neighbor was putting his house on the market and that we should check it out. That day, the owners agreed to let us see it and we instantly pictured ourselves living there. We've loved this particular neighborhood since our oldest daughter and her family moved there, and in December, our oldest son & fiance bought a house around the corner with an in-law unit where our second daughter now resides. We immediately contacted Susie to let her know we found our dream house in our dream neighborhood. There were many moving parts and things that needed to happen for everything to fall into place. Susie made it happen. It was her professionalism, organizational skills and attention to detail that had all the moving parts work like a well-oiled machine. Her guidance and experience were so important and helped us feel confident and secure as this was a life-changing and emotional time for us. We ended up selling our home of 34 years and purchasing our new home, all in less than a month! Susie made our dream come true! We are now walking distance to three of our four children and two grandchildren and we couldn't be happier! We would recommend Susie in a heartbeat for anyone needing help with buying, selling or both!

May 14, 2019

Tanya Martha recommends Susie Eberle Higgins

Registered Nurse

Susie is an absolute gem!! She is kind, honest, and knowledgeable in the real estate market/industry. She is dedicated to her clients 100%. Whether you are buying or selling, she will always have your best interest at hand. We sold a fixer upper with plenty of challenges! She remained positive, communicative, and patient with us. She is also a very tactful and effective negotiator. I was happy to have her on our side. We hope to buy a house soon with her guidance and expertise. I highly recommend her!! Thanks Susie!!
Jan 10, 2019

Angela Pucci & Nick Marchini recommend Susie Eberle Higgins

First Time Home Buyers

Susie was recommended by a family member, so we went into this process with high hopes. Little did we know Susie would go above and beyond and surpass all of our expectations.
From our first meeting it was clear she had taken us under her wing, as we had never purchased a home before, and she took it upon herself to make sure this process was as stress free and enjoyable as possible.
Susie got started right away making sure we were fully prepared before we even put an offer in on a home, putting us way ahead of the game and any other buyers. She was protective of us, patient, and driven.
Because of her we got our forever home and we couldn’t be happier. With her hard work we now have a home to start our lives and raise a family. I will recommend Susie to anyone buying a house because I know for a fact they will end up with the home of their dreams all thanks to her hard work and devotion!
Nov 2, 2018

Ricky amador recommends Susie Eberle Higgins

First time home buyer

I could not have asked for a better first time home buying experience than I did with Susie. A few years ago, I was looking for homes with a different realtor. It was a very stressful period because the realtor did not gain my full confidence in his abilities and answers. Susie was very responsive and made the process much easier to understand. She was a sweetheart and truly cared about what was best for me in the end. I could not have asked for a better realtor!
Oct 18, 2018

Josephine Ribero recommends Susie Eberle Higgins

Retired

Susie was a pleasure to work with.

Susie was friendly & professional with other agents and was well liked.

Susie was sensitive to my needs and compassionate throughout the entire process of purchasing my home.

I would have Susie represent me again should the opportunity present itself.

Aug 27, 2018

Fabrizio and Claudia Galli recommend Susie Eberle Higgins

Susie, we cannot thank you enough for your guidance, patience and support through the purchase of our Mom's "fixer upper" to helping us time the sale of her home. Lots and lots of moving parts! Your kindness and caring made a very emotional transition so much easier. From the time where we decided it may be best to move her from a four bedroom home to a manageable house in Rossmoor, you worked endlessly to find the perfect fit. Then you refocused your efforts to help us get her home on the market and sold!!! I know I made it sounds so much easier than it really all was. Thank you for your time and dedication. I can happily say that my Mother in Law is thrilled beyond belief with her new home in Rossmoor (and so are we!). We could not have accomplished these wonderful changes without you! Kindly, Fabrizio and Claudia
Aug 23, 2018

Alba Galli recommends Susie Eberle Higgins

Susie, Grazie mille! Your support and guidance through a difficult transition will forever be appreciated. With the close of escrow on my family home and my move to my beautiful new home in Rossmoor, we could not have accomplished everything without your assistance. There were so many things happening at once, I can truly say that your patience and support helped guide us through what is such a stressful and emotionally difficult process. My beautiful home in Rossmoor is everything that I was hoping it would be and I truly hope that the buyers of my home enjoy it as many years as I did. Your professionalism and kindness made all of the difference to me. Grazie! Alba Galli
Jul 31, 2018

Ron and Joyce recommend Steve Hansen

The Sale of our Northgate home in 6 days with multiple offers was the result of Steve's exceptional expertise. He is a highly effective realtor who has contacts to a wide breadth of resources, in addition to his own keen insight of the housing market. We truly fully benefited from his decades of experience and wise advise. Steve steered us to the best tradespeople to update our house for a top-dollar sale. Steve stayed in frequent contact with us. He kept us informed on the progress of the sales process from afar, as we had already moved to our new home in another city. In addition, Steve was hands-on and hard working, making sure the contractors were on time to accomplish the projects on the house prior to sale. His approachable, extremely patient, and calm personality made us feel comfortable during the sale of the house. We feel confident that anyone using Steve will be extremely satisfied with his knowledge of the Walnut Creek area and his real estate business acumen. Steve proved to be a person of high integrity and follow-through. We were very fortunate to have met Steve when we needed his services.
Jul 31, 2018

Mary Lee recommends Steve Hansen

Having spent an exceptionally successful career in real estate in Hawaii, my realtor interviews and expectations in Walnut Creek were High. Steve gets the highest rating possible. He far exceeded our expectations and we will use him again and recommend him highly. A full time professional who is caring and compassionate while representing clients. My brother-In-law died of cancer and Steve and his suggestions on remodeling and marketing and sharing info on contractors/services was extremely beneficial. The stress level remained low. Thanks to his efforts in marketing, the house sold quickly and, again. Steve is our Realtor now and in the future.
Jul 31, 2018

Hildegard recommends Steve Hansen

After working in real estate development for commercial and residential builders for over 40 years I have found Steve Hansen to be the absolute best, most knowledge, most reliable and most conscientious agent in the business. Have used him for 6 transactions locally and would not use anyone else.
Jul 31, 2018

Patty and Bob� recommend Steve Hansen

Just a note to say, "Many Thanks for all the personalized service you have given in the sale of our home". Never once did we have the feeling you were too busy. You were always so prompt in returning calls & working at problems until they were resolved. We really appreciate all your hard work and we feel like we have a new friend besides! We both thank you!"
Jul 31, 2018

Janet and Mas recommend Steve Hansen

Steve has been our agent in several transactions, both purchases and sales, of rental properties, and is our go-to guy. He is honest and trustworthy, and will always give you the straight scoop. He has long experience and knowledge in the real estate market, including successfully navigating pretty much every type of market condition that has existed, from boom to bust and back again. He has always given us sound advice in decision making and negotiations, and freely shared his understanding of the market. Early on in our relationship he made sure to learn our preferences and needs, and always had an eye out for the kind of deal we would want. Steve is also just a really nice guy to work with, which makes it all a lot more pleasurable. And on top of that, he will go the extra mile - when we sold with Steve and were away for a month, he even took on the job of overseeing the final property improvements, allowing us to get to market sooner than it would have been possible otherwise. After 8 very successful transactions with Steve, we happily recommend him!
Jul 31, 2018

Holly and Ed recommend Steve Hansen

Steve was agent for our Martinez house which we listed in November after a 90 day listing w/another realtor from whom we received no offers. My husband & I found Steve easy to talk to (he listens), easy-going, and very likeable and professional. He made suggestions w/out pressuring us to accept what he suggested. We trusted him to present our house at its best, including hiring a stager & a professional photographer. Our house was unique in that it was difficult to comp, was one of 6 custom homes on a private lane amidst upscale tract homes in Martinez. Maybe we were lucky to get an offer in the 1st week. But Steve was always responsive to our calls & questions, he knew the area and the local market and was not afraid to tell us what he did not know. Without question, we would have him represent us again if we were buying or selling another home.
Jul 31, 2018

Linda recommends Steve Hansen

Thank you for all your help & for doing such a great job selling the house! You put in so much time and energy. You made it so easy with your solution, oriented professionalism. I always felt comfortable knowing I had a pro in my corner and enjoyed working with you. You are simply the best!
Jul 31, 2018

Leon & Deanna recommend Steve Hansen

I never got a chance to really thank you for helping us find a house that turned out to be the best home for our family. You were very helpful and patient with us. We are very happy with our home and feel like it was the best move we ever made. I just wanted to thank you again. I want you to know that you will be the first that I will call for any future buy or sell needs. Good job, and keep up the good work.
Jul 31, 2018

Mike & Emily recommend Steve Hansen

My sister said if you need a miracle worker, call Steve. She was right! You sold our home in 5 days after we sat on the market with another broker for 7 months! Thanks for all the great follow through. You made the process very smooth and comfortable.
Jul 31, 2018

Carol & Bob recommend Steve Hansen

We really appreciate all your help. If we were ever to move again we would call you in a second and we will definitely recommend you to everyone we know who needs help buying or selling their home, and my parents feel the same way. They have never been impressed with realtors they have hired in the past, but you surprised them. Have a great weekend and thanks again!"
Jul 31, 2018

John & Victoria recommend Steve Hansen

Can't thank you enough! It's party time! Due to your excellent service and diligence, we got the house of our dreams! You are all we could want in a real estate agent. We didn't want to get attached to the house since there were other offers, but your experience with foreclosures and short sales worked to our competitive advantage. We will insist everyone we know goes to you!
Jul 31, 2018

Ron & Rebecca recommend Steve Hansen

Happy times! Thanks for your diligent service and the regular updates, I really appreciate the follow up you have been providing us. Let us know if you need any testimony as to your fine work and great service. We hope the rest of the year goes well with you."
Jul 31, 2018

Mo recommends Steve Hansen

Thanks for making it so easy! We are really impressed with your professionalism and attention to every detail! We will insist everyone we know hires you as their Realtor!"
Jul 31, 2018

Jim & Helen recommend Steve Hansen

Thanks for all your hard work! We couldn't be happier! You said you would get us sold at this price and you did! You were great to work with and we will miss talking to you.
Jul 31, 2018

Barbara & Jerry recommend Steve Hansen

Thanks for making our sale so smooth! After the nightmare of being on the market so long with the other company and then going into escrow with not one, but two bad buyers that backed out, I didn't think we would ever be able to sell this house! I am so sorry we didn't list with you in the first place. The night we signed with you, you said we didn't need to worry about anything, but calling the movers and I was making that call the next week! Please have any future clients call us for a recommendation!
Jul 31, 2018

Debbie Johnson recommends Steve Hansen

Once again, thanks for the great job you did in listing our Shell Oil transferee's home. From the Broker Price Opinion stage through closing, you were on top of everything going on with the file. You have my vote to work with incoming and outgoing transferees any time. Again, I appreciate your professionalism and ability to get homes sold and closed. Hopefully we will have a transferee coming to you or from your area soon. Take care.
May 20, 2018

Erica Kahila recommends Susie Eberle Higgins

Accounting Clerk

My husband and I were first time home buyers. Susie was recommended to us by a friend of my husband from work. Being young first time home buyers can be overwhelming. And getting a crash course in home buying can be rather intimidating especially in the Bay Area. Susie answered every question, worked through every concern we had and always made sure we fully understood and were comfortable with what was going on. She checked in every weekend and sent us open house listings. And every now and then she would get an update on what our needs and wants were. Without Susie our first home buying experience would have been far more stressful. It was helpful to know that we had Susie to turn to for help and that she would be looking out for our best interest. I would recommend Susie’s help to first time home buyers and seasoned home buyers alike. We are forever grateful to Susie for helping us get our first home together.

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