Jun 1, 2020
I wanted to bring to your attention one of your escrow officers Christy Quedding….what a Gem she is! While all of our operations try to assist others it’s not very often that we come across one that goes 150% above and beyond, at least it has not been my personal experience until today.
We received loan documents this morning on a FNMA closing wherein the Lender already had a long standing relationship with Christy as his preferred escrow officer. Christy jumped in without hesitation and literally made it possible for us to be able to close this one on the last day of the month. Despite her busy month end schedule, we were able to pull in many favors today from Agents all the way to FNMA to make a closing today happen for a couple who literally just had a baby and desperately needed to move this weekend. Without Christy assistance, it would most definitely not have happened today and I cannot express my appreciation enough to her.
Thank you for having such an outstanding Escrow Officer!