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Customer Service

Customer Service Lawyers Title Riverside
It is our goal in the Customer Service Department at Lawyers Title Inland Empire to be the number-one trusted Title Company in the real estate industry. With over 120 years of combined experience, our customer service is ready to solve any challenge in a way that is positive for both the customer and their business. We are dedicated to meet your needs with efficiency and integrity.
Feb 14, 2024
Broker associate
Mary and Dave Perry, I can’t thank you enough for the quick action you did for me in getting this property profile in 1/2 an hour. Thank you.
Jan 24, 2024
I am in the middle of getting permits for a home we are building and the county requested the current title and a title prior to 1972.
Lawyers Title sent us the documents within 2 hours of the request. This really helped us to respond to the county’s questions ASAP so the approval process didn’t get held-up. I only wish the county could respond as quickly.
Thanks again!
Jan 22, 2024
Realtor
Gina Lucido is the Title Rep I always use in my transactions, I have been working with her since I became a Realtor in 2006. She is Professional and great to work with.
Dec 14, 2023
Real Estate Advisor
Rueben and Melanie did an awesome job in searching info on a property my client is interested in. Fast and accurate information at the first shot! We always get a great support from Lawyers Title! Infinite thankful!!!
Nov 21, 2023
Realtor - BHHS
Melanie and the Team in Customer Service are Exceptional!

Thank you for your Efforts!
Sep 25, 2023
Luis M Magdaleno, Broker
As expected professionl service in a timely manner provided by Yvonne Cockrill and Mary Lasater. Team work ... Priceless!
Sep 25, 2023
Real Estate Broker - Idyllwild
My client went through over two years of work to empty out and clean a family compound full of three generations of family possessions and much memorabilia in a reverse mortgage. All she carved out for herself was a vacant lot at the edge of the property she grew up on and lived on. The survey and lot line adjustment alone took over a year to complete. When the compound sold, we checked to property profile weekly and my client's parcel kept showing up with the compound's new owners' names on it. The trust company and their attorneys couldn't of wouldn't correct this terrible error. I got the paperwork of truth gathered and called our long-time Rep. Frank Zintzun for assistance. He worked with team members Melanie Murphy and Wes Brown and they resolved the issue of correcting the title in less than two weeks. AMAZING! My client could finally breathe a breath of clean mountain air. WE thank all those from Lawyer's Title who had anything to do with this. We commend and recommend you all.
Aug 21, 2023
I highly recommend Melanie Murphy! Melanie provides amazing support and is extremely helpful and responsive. She always provides detailed answers to our questions and is excellent at her job. Thank you, Melanie, for all your help!
May 12, 2023
Realtor
I meet with David Perry teaching us a class at our Century21 Realty Team office, last year. He is already available when I need any of his services, He is very prompt to reply back, I will not use any other Title company on any of my listings.
Excellent and Professional Title service. ????
May 4, 2023
Customer
Ira is the best. He is always on the job and always does a great job. Ira thank for your hard work and dedication to getting the job done.

Mar 15, 2023
Escrow Officer
Melanie is the Best!!! She is always there to assist with any request you send her. She is smart, helpful and eager to help and I appreciate her very much!!!
Feb 7, 2023
REALTOR
Lawyers Title Service is upmost !!
Thank you for being there for REALTORS to rely on.
I recommend Lawyers to my clients as I have confidence.
Field Service Representative Jim Coomes, and now joining him, Linda McCarthy are a great team with good reputation.
You are all much appreciated by this office and community.
Jan 4, 2023
Realtor
Mary Lasater and the rest of the team are amazing! I can always count on her to provide me with property profiles or anything I need right away with the best disposition! I cannot recommend her enough!??????
Nov 8, 2022
OWNER/ BROKER
YES GREAT JOB ANY TIMES AND ALL TIMES MR WEST HIS THE BEST THANK YOU ALL OF U

THANK YOU ALL OF U
Sep 15, 2022
I would recommend Lawyers Title to anyone looking to conduct Real Estate transactions. Customer Service Representative Melanie Murphy and Escrow Officer Norma Bueno were outstanding professionals. It made me think that there are still companies out there that believe in providing good Customer Service.
Thank you
James Dudley
Sep 15, 2022
Paralegal at Sheppard Mullin Richter & Hampton
Mary Lasater and the whole group there at Lawyer's Title are amazing! Whenever I'm in a pinch and cannot locate title documents or have tough questions from clients that we just can't answer I always reach out to Mary who will either help me or point me to someone who can! Keep up the great work and positive attitude Mary!
Feb 23, 2022
Realtor with Agio Real Estate, Inc.
Thank you to Jim Coomes and Mary Lasater for going above and beyond with their help and customer service. Their knowledge and professionalism helps me to be of service to my clients. Correct and valid information regarding Vacant lots and land in general is not easy to find and understand. With their help and experience it makes my job a lot easier. Jim has even taken the time to drive me out into the High Desert to locate land that I could not find on my own. Thank you Jim and Mary!
Nov 18, 2021
Commercial Associate
When I need a property profile, its at lightening speed and with a personal touch. I will always use Kristi Sims-Munoz and team, for every transaction that deserves my very best.
Sep 29, 2021
Realtor
Mary Lasater is fantastic, She is knowledgeable, goes the extra mile, friendly and always ready to assist with whatever is needed at the time. Thank you Mary and your team.
Apr 30, 2021
OWNER/BROKER, JESS D. ALCANTAR REALTY
I TRY TO DO NY OWN RESEARCH. HOWEVER, SOMETIMES I NEED HELP AND YESTERDAY WAS THE FIRST TIME I NEEDED HELP FROM MARY LASATER. SHE'S VERY EFFICIENT, KNOWLEDABLE. AND MOST IMPORTANT VERY PLEASANT. BY THE WAY I'VE BEEN DOING THIS FOR OVER 50 YEARS, THANKS MARY
Apr 14, 2021
Civil Enginer
My work often requires research into old property files and deeds, some of which are not easy to find.
Melanie Murphy has helped me many times by quickly finding old deeds and records that others seemingly can't. I greatly appreciate her efforts because she helps to make my job much easier.
Mar 2, 2021
Senior Relationship Banker
Mary Lasater in Customer Service is amazing she is always there to help with our needs. I really value her Partnership, thank you Lawyers for your great Team .
Feb 25, 2021
Ms. Melanie Murphy of your Customer Service office provided prompt and accurate information concerning a property description for one (1) of my clients,
which I needed quickly. I would highly recommend your company's services to anyone. Thank you.

Adolfo B. Garber
Attorney at Law
Jul 17, 2020
Real Estate Agent
Lawyer's Title is the difference between night and day when it comes to service. We tried using another title company for a short period and every time we called for a profile, they asked our name, email, what office we were at. Their response was very poor. At Lawyer's Title, you are always greeted with a smile and all title agents know who you are when you give your name, what office you are calling from, and your email. Great service always!
Jun 25, 2020
Realtor
Melanie and Kristi are beyond awesome. They are so responsive to information needs which are often very time sensitive.

Their work is always accurate and complete. I can't think of more superlatives to apply. They are the BEST!

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Lawyers Title Riverside - Team Members