May 5, 2014
Chrislain Desrosiers
BOA Merrill Lynch Client Manager
Michael is the best Agent i have ever dealt with .. compared to my previous insurance comapny/ agent Mike is simply awesome! He is very kind, resourceful, prompt, customer relationship-oriented, trustworthy, and most importantly very thoughtful. Michael makes himself avaialbe to answer questions and educate even after business hours or on the weekends. I have reffered many friends and family members to Mike who share the same sentiments even when they dont change insurance. In fact, one of my friend's said he chose liberty mutual NOT because of the pricing but because of the rapport built with Michael as well as his insight. That says alot!! I will continue to reffer more people to Mike and would probably change insurance companies if he left.