Joraine Costales

Realtor Intero Real Estate Union City 1848062
Professional Experience
INTERO Real Estate Realtor 2012 - Present
McGuire Real Estate Escrow/Office Manager 2004 - 2012
Coldwell Banker Executive Asst./Showing Agent 2007 - 2008
World Savings Bank Customer Service Representative 1999 - 2001

Licenses, Affiliations, & Education
Member of San Mateo County Association of Realtors (SAMCAR)
Young Professionals Network Committee (YPN)
California Association of Realtors (CAR)
National Association of Realtors (NAR)
Multiple Listing Service (MLS Listings)
2016, 2017 – Executive Board Member of Intero Real Estate Young Professionals Network (IYPN)
2015 - Vice Chair Candidate, San Mateo County Association of Realtors Young Professionals Network
2012 - Certificate of Completion issued for continuing education courses in Agency, Trust Funds, Ethics, Fair Housing, Managing Risk for Profit, Duty to Disclose, Residential Property Inspection, Environmental Issues and Residential Real Estate
2007 - Real Estate License issued. Completion of college-level courses in Real Estate Principles, Real Estate Practice, and Real Estate Brokerage
2000 - 01 - Co-President of UNITY 2000. Non-profit organization focused on creating a positive outlet for youth from all types of ethnic, economic, and social backgrounds and promoting unity through non-violent community activities and events, high profile meetings, community service and political empowerment.

Activities / Interests / Family
Proud Wife and Mother of 3
Volunteer at Jubilee Christian Center Bookstore, Café, Choir, Worship Team, Actor, Missionary Team, Foster City Room Mom, Yearbook, Baseball League, Art-In-Action, Bay Area ETC Theatre
Hula/Ori Tahiti dancing, singing, musicals, travel, cooking, EBay Top Seller, Yelp Elite 6+years
Sep 20, 2023
The Costales team helped my husband and I but our first home during the covid Era. We started working with them pre Covid and it nearly took 2 years before we found our home at the price we were comfortable with. They've been so patient with us. We had a long list of criteria and the right one came along. There was never any pressure or did we ever feel like we were neglected during the covid times. They always texted our cakes to check in... for that we felt well taken care of. We're coming close to a year from the time our offer got accepted and they are still checking in to see if we need anything at the home.
If you're looking for a realtor, the Costales team is THE ONE.
Sep 12, 2023
The Costales Team are exceptional realtors and even more exceptional people. Working with them you get:

1) Advisors with a wealth of knowledge on the market and the community. They'll show you possibilities and ask the questions you didn't know you needed to ask

2) Quality Service. Throughout the process of buying and selling, the Costales Team regularly communicates, offers feedback and options, and asks how you are feeling. They present themselves professionally and genuinely which makes it easy for everyone involved in the transaction to work with them and want to work with you!

3) A lot of hustle & heart. As their logo states, "hustle & heart sets us apart". It really does. Buying a home or selling one is an extremely personal process. The Costales Team never backs down from a challenge (I sold my first home and bought a new home at the start of market shift..) and they really are up all night doing everything in their power to give you what you want. I read through a forwarded thread during our transaction and literally cried when I saw all the back and forth between the Costales Team and our builder. I knew they were really doing their best to make sure my family (kids, pets and all) were going to be taken care of. Additionally, wherever they serve they take care of everyone. In selling our house, they fed our neighborhood with free hot dogs and sodas. They are generous in donating to the community and continue to check in on us after closing.

I've purchased 2 homes and sold one home with the Costales Team and while each situation presented different challenges, the Costales Team has delivered a consistent positive experience each time. Finding a home is way more than a business deal, it's a big life event that should be celebrated and not stressed over. We are so grateful to Joraine and Marc for helping our family into this new adventure, we couldn't have done this with anyone else!
Sep 7, 2023
Joraine and Marc Costales made our experience as first home buyers very easy. They took their time to walk us through our various options and ensured that my partner and I were were well informed and comfortable with all the decisions we needed to make. Joraine and Marc were very patient and provided us with constant reassurances. They communicated regularly and responded quickly, especially during the bidding process. I would highly recommend the Costales team!
Sep 7, 2023
Great customer service and makes her clients feel like family!!
Mar 9, 2022
Contacted Joraine and Marc to help us find a home. Told them exactly what we wanted. We were open to commuting since buying a home in Pacifica/ Daly City was not going to be an option for us. Jon and I looked as far as Fairfield but the thought of crossing and paying 2 bridges was not it for me. Marc suggested Oakley area. Brought us to a new development and right away fell in love with the place. Didn't have to compete with others or be put on the waiting list. And now we have our home! Any questions we had during the process, they were quick to respond back. Didn't leave us hanging in any way. Thank you so much Marc and Joraine for helping us and treating us like family.
Feb 9, 2022
THE best!!!
Joraine and Marc Costales exceeded our expectations during the sale of our home. The Costales Team was very attentive of our needs and their positive aura helped ease the stress during this process. We highly recommend the Costales Team!
May 14, 2021
Joraine & Marc provided so much knowledge about the process of purchasing a home to me and my husband. If it wasn't for them, we literally wouldn't have found our new home just in the nick of time. They dedicate a lot of their time for their clients and you can tell they are passionate about what they do! Totally recommend the Costales Team to anyone interested in buying or selling a home!
Apr 13, 2021
Home Buyer
Joraine and Marc from the Costales team have made my first Homebuying experience seem effortless. I’ve made a total of two offers with them, and within weeks, I’m already a homeowner! They gave me disclosures on home within hours and literally acted as my therapists when I hade concerns about a home. I started really looking for a home last month, and here I am today already planning my move. 100% recommended Joraine and the Costales team for your Homebuying needs :)
Apr 1, 2021
Home Buyer
Marc and Joraine are good people they helped me get my first home. From the beginning they spent lots of time with me over the phone went to multiple homes trying to satisfy my need.
Still today they keep in touch to try and help out where it's needed. I've never met such caring couple who can get the job done. Joraine knows her stuff she is a sharp shooter and can bid and do good offers if your looking for a Real Estate agent call now the Costales Team is the best in the Bay Area.
Mar 24, 2021
Joraine and the Costales Team was instrumental in getting the house we wanted.  The level of knowledge and service given to us throughout our journey of buying our first home was exceptional.  We are truly lucky to have worked with Joraine.
Mar 24, 2021
Joraine and her team are simply the best out there. Her and her team helped us with selling our condo and buying a single a family home.

When we first met Joraine, we began by asking about how the whole process works since we had never sold a property before or let alone bought a property from someone other than family.

She broke it down for us step by step and continued to give us updates. She is very knowledgable and knows the ins and outs of the market. She also has a network of people that specialize in different areas that are critical to the whole process such as general contractors, loan agents, and home decorators.

One of the things that really stood out to us was that Joraine is really committed to her clients. It didn't matter what time it was, day or night, rain or shine, she was there for us. Whether we had questions for her, wanted to see a home, speak to sellers, or just give us an update she was there.

I would recommend Joraine to anyone that is thinking about buying or selling a home.
Jan 28, 2020
1st Time Home Buyer
Smart and very delicate in helping me buy my 1st home I was very scared and nervous at times working with the Costales team really helped me get through the process!
Jan 28, 2020
Home Seller
Joraine was the best!
Jan 28, 2020
First Time Home Buyer
Great working with Joraine! Very professional and asked all our first time buyer questions. She went above and beyond her duties. Would highly recommend her!
Jan 21, 2020
Joraine is an amazing advocate for her clients!
Jan 14, 2020
Joraine and Marc made our home ownership dreams come true! They were so attentive and helpful during the process. I really appreciated that they were really on top of everything, ensuring to keep us in the loop and providing quick responses to our questions. Thank you!!
Jan 14, 2020
Home Seller
My family and I would like to give a big thank you to Joraine, Marc, and the rest of the Costales team! From beginning to end, you were right there answering any questions. I never write reviews but this is a special case. We’re very shocked in the happiest way possible, that you have made selling our house stress free! Our timeline was on point!

Anybody looking for a realtor, contact Joraine Costales. The Costales team are simply the best! Thank you, I now have a realtor for life!
Jan 7, 2020
I want to thank you for all your work and patience with us. If any of my friends decide to move I will recommend you and let them know how friendly and hard working you are. Glad we are finally done with that faze of our life.

Thank you again.
Jan 7, 2020
Joraine and her family are amazing! When looking for a realtor you definitely want someone that makes the process easy and understandable. When I bought my first place I went with a realtor who didn't put in the work to help me or explain the process to me. Complete opposite with my experience with Joraine. Her and Marc are always dedicated to their work and it shows with their results. My husband and me sold our first condo (for top dollar) and purchased our "forever home" (even with the contingency of the sell of our condo) and it's all thanks for the Costales team!!! We never felt confused or questioned the steps they were making. We are so thankful for them and the work they put in. They definitely treat you like their focus is on YOU, even though their lives are busy and they have other clients. When choosing a realtor why not choose one of the best??? And if you want top dollar when you sell and best outcome when purchasing there's no question... go with the Costales team!
Sep 15, 2019
Joraine and Marc are the best team! As a first time homebuyer, I found them to be very honest, professional, and truly caring and putting their clients needs first. The whole home buying experience can be stressful but it went smoothly. They truly went above and beyond our expectations. I also appreciative how responsive they were via text, email, phone calls etc. I highly recommend Joraine and Marc for all your real estate needs.
Apr 16, 2019
I wasn't gonna yelp until after we got into our new house but really I just couldn't wait to rave about my cousin and her team. The Flores/Costales team was amazing. Let me go back just a little and say that I've know Joraine since she was 15 and I've had the pleasure of watching her grow from an immature little teen working at the children's place into the real estate mogul you have before now. Even when we weren't ready to sell or buy just quite yet, Joraine and her team answered our what if's and was very supportive. When we finally decided to go for it, her presentation blew me and my husband away including her backstory of how she got so good at it. Wowwed and awed by it all, we went for it. It took a little while especially after my father in law passed away, she was there every step of the way with Marc who came by just to fix our crooked sign outside, Jomar who watched the kids including our son, JT while Joraine and Marc showed us a cpl of houses, Mason and Gianna who were cute as hell while the open houses were going on, and assistant, Amanda who was here when the Flores/Costales family couldn't and sent us every document we needed to sign making sure we crossed our t's and dotted our i's. If you are looking for a go getter and a realtor, team Flores/Costales is it. Trust me. You won't go wrong with them.
Jan 17, 2019
Joraine and Marc are amazing. #TheCostalesTeam #WhoYouWorkWithMatters is their hashtag. They're such an awesome team. It is true it matters who you work with. I called Joraine a year ago just to ask how to go about selling our condo. We bought the condo from my parents a year before. Joraine adviced me to wait another year to sell it. I waited and once we hit 2 years I called her back. She went to my house within a couple of days to let me and my husband what to expect. Once we put our condo in the market in less than two weeks it was sold. Joraine was able to get more for our condo. My husband and I were so happy because now we have money to put down for our first house. We told Joraine what house we liked she went to see it and we made an offer. Even though there was multiple offers she was able to get ours. We were basically competing offers with cash. She's that GOOD. She even got the seller to repair section 1 and 2 items. Seller also gave us a closing credit. If you are looking for someone that will walk you through the process and it doesn't matter what time it is Joraine and Marc will be there. Any questions from how to go about selling or buying a home to how to increase the value of your house. #TheCostalesTeam will be there for. Plus their opens house are awesome they serve food not just cheese and cracker they had garlic shrimp on my open house. They do tacos too
Jan 17, 2019
I am an escrow officer with Fidelity National Title in Burlingame and I love working with Joraine. She is an agent that is very well organized and very involved in her transactions. She truly cares about her clients and takes the time to be with them every step of the way. She is always willing to go the extra mile.
Jul 16, 2018
Joraine and Marc are an amazing team to work with! They are both very good at what they do, and ALWAYS provide their clients with excellent service. My experience with them has been beyond enjoyable and I highly recommend The Costales Team to anyone with ANY Real Estate needs!!
Jun 13, 2018
Joraine Costales and her husband, Marc were truly awesome! From the moment we signed up for them to list and sell our home up to closing and signing at the Title Company was a pleasurable experience. Every detail, every question, every concern during the entire process were quickly answered and addressed in a very timely manner, and I must say beyond the “call of duty”. This is the best real estate transaction that my family and I have ever experienced (we have done 4 buy/sell/buy/sell). Our open house was held in the last 2 days of the year, New year’s Eve weekend and lol and behold, there were over 200 visitors! I don’t know how she did it but is simply amazing!

We are so happy and we highly recommend Joraine Costales and her team! If you are looking to buy or sell a property - do not hesitate to contact Joraine - from her initial engagement to completion you will experience professionalism, transparency and most importantly, peace of mind that I think we all look for! Kudos to the Costales Team.