Sep 12, 2023
Abi U.
★
★
★
★
★
The Costales Team are exceptional realtors and even more exceptional people. Working with them you get:
1) Advisors with a wealth of knowledge on the market and the community. They'll show you possibilities and ask the questions you didn't know you needed to ask
2) Quality Service. Throughout the process of buying and selling, the Costales Team regularly communicates, offers feedback and options, and asks how you are feeling. They present themselves professionally and genuinely which makes it easy for everyone involved in the transaction to work with them and want to work with you!
3) A lot of hustle & heart. As their logo states, "hustle & heart sets us apart". It really does. Buying a home or selling one is an extremely personal process. The Costales Team never backs down from a challenge (I sold my first home and bought a new home at the start of market shift..) and they really are up all night doing everything in their power to give you what you want. I read through a forwarded thread during our transaction and literally cried when I saw all the back and forth between the Costales Team and our builder. I knew they were really doing their best to make sure my family (kids, pets and all) were going to be taken care of. Additionally, wherever they serve they take care of everyone. In selling our house, they fed our neighborhood with free hot dogs and sodas. They are generous in donating to the community and continue to check in on us after closing.
I've purchased 2 homes and sold one home with the Costales Team and while each situation presented different challenges, the Costales Team has delivered a consistent positive experience each time. Finding a home is way more than a business deal, it's a big life event that should be celebrated and not stressed over. We are so grateful to Joraine and Marc for helping our family into this new adventure, we couldn't have done this with anyone else!