Clicky

Susan Sims

56 Recommendations
Contact Refer a Friend Recommend Website
About Me
Broker Associate The Agency 01408349

View My Website

I bring a wealth of experience, knowledge, and professionalism to my real estate practice . I have been in real estate sales for many years and have a strong background in marketing and negotiating. My goal is to help Sellers in this market have a hassle free transaction achieving the highest possible price in the least amount of time. I also focus on helping families who are relocating to the Bay Area navigate the unique aspects of the Silicon Valley Home buying process. By utilizing my negotiation skills my real estate clients attain their goals.

I live locally in Los Altos with my husband and three children. I served on the Los Altos -Mountain View Educational Foundation for 10 years.

Recommend
Refer a Friend

Lynn North
Realtor Alain Pinel Realtors
Lori Krolik
Organization And Productivity Consultant Time for You
Liz Park
Private Mortage Banker Wells Fargo
Tali Alon
Financial Advisor Ameriprise
EA
Oct 28, 2022
Susan did an amazing job selling our house. She took care of every detail, finding ways to get repairs done on very short notice; she's highly communicative, so we always knew what was going on; and she got us a much better price than we had expected. We couldn't have asked for anything more.
SG
Apr 12, 2021
When we started looking for a house in Palo Alto, some realtors led us to believe this is a "mission impossible". Given our budget and the strong competition in this hot market, we tried to keep our expectations low. However, when we met Susan, we immediately liked her optimistic, practical and respectful attitude. It was a long house hunting... about 18 months. There were times we almost gave up, or were concerned that Susan would give up on us. But the long waiting paid off. We found a house that had everything we were looking for. Susan was a great mentor for us in the entire process, and we felt like she's always there for us to answer any question. Thank you, Susan, for making our dream come true!
DM
Partner, Gunderson Dettmer Mar 17, 2021
Susan and her team were fantastic to work with. They were patient, knowledgeable and provided good guidance both on the sale of our prior home, and the purchase of our current home, over several years. Susan knows the Los Altos market very well, and was great helping us maximize the sale price of our prior home. She also did an excellent job making recommendations for various service providers who helped get our prior home in tip-top shape for sale. My wife and I would definitely work with Susan again!
GS
Jan 8, 2021
Susan Sims was an amazing partner for us in our journey to find a dream home in the bay area. Our home search got impacted by the covid crisis and Susan was incredibly helpful in navigating the market during this time. The bay area market is extremely competitive and it took us some time to find the right home. During all of this search, Susan was a voice of patience and encouragement. After every unsuccessful house search, she would say - "your dream house is out there and it's getting close - there's lot more coming". And she was right - we landed on our perfect home. Susan went above and beyond in helping with the move logistics as well as handling setting up inspections for us during the transition. We would highly recommend Susan for anyone looking in the bay area.
JA
Dec 8, 2020
Susan worked with us to purchase our new home in Palo Alto. From the beginning of our search she was extremely responsive and generous with her time, as we worked through the options in the market. She gave us keen advice which allowed us to make the right bid on a very competitive property. During and after closing Susan continued to be extremely proactive, following up with the seller on questions, and helping us to find a contractor to get some last minute work done on the property before moving in. We’re so pleased to have Susan as our agent, and we highly recommend her!
JA
Dec 1, 2020
Susan helped us purchase our condo in Mountain View just as we were starting our family. Two kids later and we were ready to sell and move closer to family. We immediately knew Susan would be the person to sell our condo.

Susan helped arrange everything while we were two time zones away and navigated the challenges of selling during COVID. We would highly recommend Susan to anyone looking to buy or sell in the Bay Area. Susan is professional, honest, and always had our best interests in mind.
DG
Partner, Gunderson Dettmer Nov 13, 2020
Susan was incredibly patient throughout our home search process (working with us for 4+ years and seeing many homes), and was resourceful and thoughtful throughout the process. Once we went into contract, she went the extra mile to help guide us through the key milestones and offered suggested service providers. She saved us a lot of time and was a reassuring voice throughout. We highly recommend her!
HL
CEO Software Design Lohsse GmbH Oct 27, 2020
What do you do if you live in Germany and want to sell your house in California that you bought a long time ago when you lived and worked there?
Well, you call Susan Sims!
She really was extremely helpful in every respect. Do you know what an Apostille is and why you need it and what for?
Susan will tell you!
Thanks to her untiring efforts and deep understanding of all aspects of marketing we were able to close the sale in record time.
Very well done, Susan!
And thank you again very much!


BD
Apr 24, 2020
We had a wonderful experience with Susan selling our home. She is extremely knowledgeable and professional, and very easy to work with. Her ability to negotiate the transaction and close the sale given the pandemic was amazing. We always felt we were in good hands and never worried about the details.
EC
Chief Financial Officer Dec 11, 2019
Susan is that rare agent who is ONLY in the deal for YOU. She never forgets who she is negotiating for and she is always available for answering questions, scheduling needed improvements and just being a friend. I cannot recommend her highly enough.
EA
Nov 5, 2019
Susan is tremendously helpful, listens very well, and is incredibly patient and supportive. And when you need her for something, she puts in 110%. She's gone far above and beyond what we expected of a realtor every single step of the way, and is continuing to help us out with details related to our new house after we've closed. We would highly recommend her to anyone looking for a phenomenal realtor around Los Altos and Mountain View.
LP
VP Product Jul 30, 2019
I've both bought and sold a property with Susan, and she never ceases to amaze me with her proactive approach and attention to detail. Throughout the sale of my last property Susan handled every detail and made the sale a smooth and painless experience. I could rest easy knowing she'd handle everything, and get me the highest possible value for my property.
JY
Mr Apr 26, 2019
Susan is very diligent and dependable in helping us to find our new home. She is very responsive to our needs and always manages to answer our questions and to provide us with whatever information we needed. Communication was excellent, not just between us and Susan, but also between Susan and the selling agent. Susan went above and beyond, personally delivering our offer to the buyer and reading our letter aloud to the sellers themselves. Her hard work and experience helped us to land the hone of our dreams and we will gladly work with her again in our future hone endevours. Susan, thank you very much from the bottom of our hearts. Jim & Joyce.
HH
Homeowner Apr 9, 2019
I've been working with Susan since I moved to the Los Altos area 15 years ago. She helped me buy three and sell two properties thus far. She is patient, professional and even keeled during the stressful process of dealing with multi million dollar transactions. In each case she helped me get a fair deal that I felt confident in and there have never been any surprises. Her advice has always proven to be on the mark, such as holding out for a higher offer when selling. If I do another real estate transaction, I absolutely will ask Susan for her assistance again.
LA
Dec 31, 2018
Susan Sims did an excellent job from start to finish. She is highly skilled, knowledgeable and wonderful to work with. Her warmth and professionalism inspired our confidence and dispelled any anxiety we had about selling our Los Altos house while living in the Los Angeles area. Working with a team of skilled and dependable people, Susan managed the many details and issues involved with our sale calmly and efficiently, while keeping us well advised and promptly addressing any questions or concerns we had along the way. Susan is the best. We highly recommend her.
DW
Jul 23, 2018
Susan Sims has been a great agent to work with. She follows the real estate market and knows about the area very well. She is not pushy, let us take time to get familiar with the market. When we got interested in a house, she gave us valuable information about the house, its pro and cons, and let us make informed decision. We finally got a house we really like. After we purchased the house, she helped us get connected with a reliable handyman who then directs the necessary repairs of the house. Overall, Susan has been very pleasant to work with, and she guides us through the process and make it a happy experience for us.
client Jun 22, 2018
Susan has helped us on two occasions; once to purchase a property and most recently to sell a property.
Years ago as "newbies" to the area, Susan was able to provide us with a wealth of information with regard to purchasing the best property to meet our needs. She explained how the market on the West Coast worked and was tireless researching properties that would fit the bill. We did find a property that worked so well for our investment needs. After that, she was also helpful when there was work to be done at the property. She also has a wealth of resources to get the job done.
Most recently, Susan was able to help us sell this same property. Because we don't live in the area, Susan helped to bring the property to show at its best. There were repairs to be made, painting to be done, cleaning, staging and more. Susan had it all under control. She was great about keeping us abreast of what was going on at all times, provided us a schedule, and researched nearby properties for sale prior to our open houses.
I can't say enough about Susan's knowledge, professionalism, and work ethic. Should you be looking to purchase a property or selling a property, Susan is your agent. She will put everything she has into finding what's right for you.
May 18, 2018
Open House in Los Altos !
Wonderful location! Move right in to this beautiful and private 2 bedroom/2 bath townhome ,in only a 3-unit complex minutes to the Village.
AV
Mar 3, 2018
We were referred to Susan by a colleague of my spouse. We had a daunting task of finding a home in the Bay Area while living in a different state. Susan made the task infinitely easy for us with extreme thoroughness, complete clarity and exhaustive communication with us. It is quite unprecedented for us to have been able to make a purchase decision at such a fast pace. We believe that Susan's expertise and very generous availability for quick communication turn around with us at every step , was one of the biggest factors in expediting our search and closing a deal. Susan's prompt and generous help after the closing of the purchase was even more incredibly helpful to us to tie the loose ends post-purchase from a distance. We whole heartedly recommend Susan to anyone who is hoping to work with someone who offers the best of both worlds - thorough professionalism and generous accessibility. Please do not hesitate to reach out to us for any more questions we can help answer.
Educator Oct 23, 2017
I have bought and sold many homes before, and Susan is by far the best realtor that I have ever met. She listened to our goals, needs and budget, and then designed a plan for updating our home and getting it market-ready. She knows the market like no one else. We had some pretty tricky circumstances (divorce, etc) and Susan just made it all so easy. She allowed us the flexibility to be as involved as we wanted to be, and was in constant communication about the process (which is something we had requested). She is the most honest, hard-working, and experienced realtor in the Bay Area. I'm pretty sure she doesn't sleep. In the end, Susan sold our home for top dollar. My ex-husband and I both give Susan our highest recommendation.
Oct 14, 2017
Stunning condo in Palo Alto!
Come by and see this stunning Palo Alto condo on San Antonio Rd. Open house Saturday and Sunday 1-5pm.
KA
Oct 12, 2017
Susan is an absolute pleasure to work with and a true professional with valuable experience and a warm personality. Susan's in depth knowledge of the bay area market and Los Altos in particular helped us find our dream house. We would highly recommend her to anyone looking to buy in the area!
Sep 16, 2017
Desirable Eichler in Palo Alto!
Come by my open house today and tomorrow 1-5pm! www.3905DuncanPlace.com. See you there!
Executive Recruiter and Fundraising Consultant Jul 7, 2017
We would highly recommend Susan to anyone considering buying or selling a home. Susan is highly professional, experienced, responsive and great to work with in general. She understands the market and will be a pleasure to work with!
JM
Nov 26, 2016
We have known Susan Sims for 15 years, and when it came time to purchase a property, did not hesitate to ask her to help us. She is an extremely trustworthy and caring person who goes out of her way to be kind and compassionate. Working with her, we had no doubt that she had our best interest at heart. She exceeded our expectations with her professionalism as well as her excellent people-skills, taking time to listen to our needs, help us understand the market, coordinate viewings of properties, and, ultimately, negotiate our purchase. We highly recommend her as a realtor and would be happy to speak to anyone who wanted more information about working with her.

Follow me on: