Susan Sims

Broker Associate Compass 01408349
View My Website

I bring a wealth of experience, knowledge, and professionalism to my real estate practice . I have been in real estate sales for many years and have a strong background in marketing and negotiating. My goal is to help Sellers in this market have a hassle free transaction achieving the highest possible price in the least amount of time. I also focus on helping families who are relocating to the Bay Area navigate the unique aspects of the Silicon Valley Home buying process. By utilizing my negotiation skills my real estate clients attain their goals.

I live locally in Los Altos with my husband and three children. I served on the Los Altos -Mountain View Educational Foundation for 10 years.
Apr 24, 2020
We had a wonderful experience with Susan selling our home. She is extremely knowledgeable and professional, and very easy to work with. Her ability to negotiate the transaction and close the sale given the pandemic was amazing. We always felt we were in good hands and never worried about the details.
Dec 11, 2019
Chief Financial Officer
Susan is that rare agent who is ONLY in the deal for YOU. She never forgets who she is negotiating for and she is always available for answering questions, scheduling needed improvements and just being a friend. I cannot recommend her highly enough.
Nov 5, 2019
Susan is tremendously helpful, listens very well, and is incredibly patient and supportive. And when you need her for something, she puts in 110%. She's gone far above and beyond what we expected of a realtor every single step of the way, and is continuing to help us out with details related to our new house after we've closed. We would highly recommend her to anyone looking for a phenomenal realtor around Los Altos and Mountain View.
Jul 30, 2019
VP Product
I've both bought and sold a property with Susan, and she never ceases to amaze me with her proactive approach and attention to detail. Throughout the sale of my last property Susan handled every detail and made the sale a smooth and painless experience. I could rest easy knowing she'd handle everything, and get me the highest possible value for my property.
Apr 26, 2019
Susan is very diligent and dependable in helping us to find our new home. She is very responsive to our needs and always manages to answer our questions and to provide us with whatever information we needed. Communication was excellent, not just between us and Susan, but also between Susan and the selling agent. Susan went above and beyond, personally delivering our offer to the buyer and reading our letter aloud to the sellers themselves. Her hard work and experience helped us to land the hone of our dreams and we will gladly work with her again in our future hone endevours. Susan, thank you very much from the bottom of our hearts. Jim & Joyce.
Apr 9, 2019
I've been working with Susan since I moved to the Los Altos area 15 years ago. She helped me buy three and sell two properties thus far. She is patient, professional and even keeled during the stressful process of dealing with multi million dollar transactions. In each case she helped me get a fair deal that I felt confident in and there have never been any surprises. Her advice has always proven to be on the mark, such as holding out for a higher offer when selling. If I do another real estate transaction, I absolutely will ask Susan for her assistance again.
Dec 31, 2018
Susan Sims did an excellent job from start to finish. She is highly skilled, knowledgeable and wonderful to work with. Her warmth and professionalism inspired our confidence and dispelled any anxiety we had about selling our Los Altos house while living in the Los Angeles area. Working with a team of skilled and dependable people, Susan managed the many details and issues involved with our sale calmly and efficiently, while keeping us well advised and promptly addressing any questions or concerns we had along the way. Susan is the best. We highly recommend her.
Jul 23, 2018
Susan Sims has been a great agent to work with. She follows the real estate market and knows about the area very well. She is not pushy, let us take time to get familiar with the market. When we got interested in a house, she gave us valuable information about the house, its pro and cons, and let us make informed decision. We finally got a house we really like. After we purchased the house, she helped us get connected with a reliable handyman who then directs the necessary repairs of the house. Overall, Susan has been very pleasant to work with, and she guides us through the process and make it a happy experience for us.
Jun 22, 2018
Susan has helped us on two occasions; once to purchase a property and most recently to sell a property.
Years ago as "newbies" to the area, Susan was able to provide us with a wealth of information with regard to purchasing the best property to meet our needs. She explained how the market on the West Coast worked and was tireless researching properties that would fit the bill. We did find a property that worked so well for our investment needs. After that, she was also helpful when there was work to be done at the property. She also has a wealth of resources to get the job done.
Most recently, Susan was able to help us sell this same property. Because we don't live in the area, Susan helped to bring the property to show at its best. There were repairs to be made, painting to be done, cleaning, staging and more. Susan had it all under control. She was great about keeping us abreast of what was going on at all times, provided us a schedule, and researched nearby properties for sale prior to our open houses.
I can't say enough about Susan's knowledge, professionalism, and work ethic. Should you be looking to purchase a property or selling a property, Susan is your agent. She will put everything she has into finding what's right for you.
May 18, 2018

Open House in Los Altos !

Wonderful location! Move right in to this beautiful and private 2 bedroom/2 bath townhome ,in only a 3-unit complex minutes to the Village.
Mar 3, 2018
We were referred to Susan by a colleague of my spouse. We had a daunting task of finding a home in the Bay Area while living in a different state. Susan made the task infinitely easy for us with extreme thoroughness, complete clarity and exhaustive communication with us. It is quite unprecedented for us to have been able to make a purchase decision at such a fast pace. We believe that Susan's expertise and very generous availability for quick communication turn around with us at every step , was one of the biggest factors in expediting our search and closing a deal. Susan's prompt and generous help after the closing of the purchase was even more incredibly helpful to us to tie the loose ends post-purchase from a distance. We whole heartedly recommend Susan to anyone who is hoping to work with someone who offers the best of both worlds - thorough professionalism and generous accessibility. Please do not hesitate to reach out to us for any more questions we can help answer.
Oct 23, 2017
I have bought and sold many homes before, and Susan is by far the best realtor that I have ever met. She listened to our goals, needs and budget, and then designed a plan for updating our home and getting it market-ready. She knows the market like no one else. We had some pretty tricky circumstances (divorce, etc) and Susan just made it all so easy. She allowed us the flexibility to be as involved as we wanted to be, and was in constant communication about the process (which is something we had requested). She is the most honest, hard-working, and experienced realtor in the Bay Area. I'm pretty sure she doesn't sleep. In the end, Susan sold our home for top dollar. My ex-husband and I both give Susan our highest recommendation.
Oct 14, 2017

Stunning condo in Palo Alto!

Come by and see this stunning Palo Alto condo on San Antonio Rd. Open house Saturday and Sunday 1-5pm.
Oct 12, 2017
Susan is an absolute pleasure to work with and a true professional with valuable experience and a warm personality. Susan's in depth knowledge of the bay area market and Los Altos in particular helped us find our dream house. We would highly recommend her to anyone looking to buy in the area!
Sep 16, 2017

Desirable Eichler in Palo Alto!

Come by my open house today and tomorrow 1-5pm! See you there!
Jul 7, 2017
Executive Recruiter and Fundraising Consultant
We would highly recommend Susan to anyone considering buying or selling a home. Susan is highly professional, experienced, responsive and great to work with in general. She understands the market and will be a pleasure to work with!
Nov 26, 2016
We have known Susan Sims for 15 years, and when it came time to purchase a property, did not hesitate to ask her to help us. She is an extremely trustworthy and caring person who goes out of her way to be kind and compassionate. Working with her, we had no doubt that she had our best interest at heart. She exceeded our expectations with her professionalism as well as her excellent people-skills, taking time to listen to our needs, help us understand the market, coordinate viewings of properties, and, ultimately, negotiate our purchase. We highly recommend her as a realtor and would be happy to speak to anyone who wanted more information about working with her.
Oct 25, 2016
In a competitive real estate market as the Bay Area's, it can be difficult to represent a buyer. What it takes to be successful is patience and willingness to listen to your buyers. Susan demonstrates these qualities remarkably, even pushing us away from some houses that she didn't feel were in a appropriate area for us. When many agents push buyers towards anything that will result in a sale, Susan took the extra time to make sure we found exactly what we wanted. Throughout the process, she made us feel heard and respected. My wife and I fully recommend her to anyone interested in securing a home on the peninsula. We ended up with a beautiful home in a charming part of Redwood City. Home sweet home!
Oct 8, 2016

2016 Reader's Choice Awards

Thanks for all your support!
Oct 1, 2016

Tennis Anyone?

Interested in this great home in Los Altos Hills with a tennis court? Contact me for details!
Jul 22, 2016
Susan was so wonderful to work with! She was knowledgeable, patient, attentive, responsive, and reliable-everything you would want from your realtor. We felt supported by Susan from the beginning step to the last step of the home-buying process and even beyond as she helped us with contacts for contractors etc. I would highly recommend Susan as a realtor to anyone seeking.
Jul 18, 2016
I have been working with Susan Sims for many years. In 2005, she helped me sell a house in Mountain View and also buy a house in Los Altos. Now again in 2016, she helped me buy a house in Los Altos Hills and sell the house in Los Altos she helped me buy in 2005.

Susan is a real pleasure to deal with. She is very patient and always optimistic. Most importantly, finding the right house to buy, making (and losing) multiple offers, finally buying, and then going through a selling process, is stressful. Susan is relaxed and supportive, never pushy or trying to push me to make a decision or take an action that I am not comfortable with.

There are always minor challenges that come up in the house buying/selling process, and Susan navigates them well. She exceeded my expectations for level of service and support, and I strongly recommend her to anyone who wants a professional on their side, looking out for them.

I'm sure there are times when Susan thought "this guy is a pain in the butt" but she never changed her demeanor towards me and I greatly appreciate that. I know I am a difficult person to work with as I want things done my way, and Susan kindly was flexible enough to make it work for me.

If you want someone that works on your team, for your interests (not their own) then Susan is a perfect choice.
Jul 18, 2016

Happy Seller Selfie!

My Sellers are thrilled with the sale of their home in Los Altos! Interested in the highest possible price for your home? Contact me!
Jul 6, 2016
Susan's work on our behalf was extraordinary. Her careful listening led her to understand just what we were looking for, which allowed us to spend our limited viewing time seeing only homes that we really liked. She was high-energy and efficient, and used her relationships with colleagues to get us more information about the various homes. I recommend her most highly.
Jun 26, 2016

Sold in 14 days!

This great house sold in 14 days with mutiple offers! Please contact me to discuss the Real Estate Market in the Bay Area!

Partner Network

  • Lynn North


    Alain Pinel Realtors

  • Cliff Noll

    Real Estate Professional

    Alain Pinel Realtors

  • Lori Krolik

    Organization And Productivity Consultant

    Time for You

  • Liz Park

    Private Mortage Banker

    Wells Fargo

  • Tali Alon

    Financial Advisor