Kyle & Michelle Hayes - Hayes Team, LLC

Principal Broker & Property Managers Jim McNeeley Real Estate & Property Management, Inc. 981110083
Kyle & Michelle Hayes are native to the Pacific Northwest; Michelle was born and raised in Portland, Oregon, and Kyle in Clarkston, Washington. In April 2000 they met at the Oregon Coast in Lincoln City, at of all places, the Chinook Winds Casino.
It was love at first sight and they have been by each others side every day since. They married in 2002 on a Cruise Ship and their adventures together had just begun. Michelle became a licensed broker in 2000 and Kyle in 2006, creating the "Hayes Team". They live in Tigard, Oregon a suburb of Portland and have 3 beautiful daughters and a handsome young son.
In all of their travels they are always so thankful to be able to call Oregon home. www.hayesteam.com
Jim McNeeley Real Estate & Property Management, Inc.
Sold a Townhouse home in 2019 in Portland, OR.
Very responsive and communicated through all aspects of my sale. Helped recommend vendors to prepare the home for sale, established a fair sale price, advertised, negotiated a contract, and followed up with all escrow issues. A smooth and painless transaction.
Sold a Single Family home in 2019 in Woodburn, OR.
Working with Michelle was so nice! She was always very responsive and took extra steps to make sure we understood what was happening in the process. I felt she was very honest with us and offered her professional opinions on helping us get the house ready for its sale. During negotiations we felt she really listened to what our needs were and ended up negotiating a very fair deal for all involved. 100% I would use The Hayes Team again and recommend them to anyone who could use their
Sold a Single Family home in 2020 in Portland, OR.
Michelle provided excellent, knowledgeable, professional advice and service, shepherding the myriad details throughout the process.
Nov 5, 2020

Tigard- Home Sweet Home

We are Realtors, Property Managers but more importantly, we are a family who has chosen to call Tigard, Oregon our home.
Seller
We did not know Michelle before this transaction - a friend recommended her to us. She was always prompt in dealing with our requests for information and assistance, as well as follow up to each situation. And she always maintains a positive attitude!

Zillow Review
Property Owner
I’ve had Kyle managing my rental in Portland since I moved to Montana about eight years ago. We have had a couple issues with renters but Kyle has always been right there to take care of things. He will always keep a line of communications open to help make any joint decisions needed. As far as tenant screening, I feel Kyle and his team, have always done the best possible. Sometimes applicants have a way of telling you what you want to hear. That being the case, I feel Kyle and his team have always been very thorough in their screening process. We have, by way of open communication, always made this a joint decision. I have been fortunate in having a couple long term tenants. I do not have any hesitation in recommending Kyle and his team.
Intel Technician
Working for Intel, our work culture is Quality and Customer satisfaction with the product we sell to the consumer. Hailey and the staff at Hayes offer the same culture in their business. I can truly recommend them for all your real estate needs. Hailey was always on top of things and made moving so easy.
Property Owner
I'm not sure how many minutes a day Michelle has in her day but she certainly maximizes each minute! Even in a very hectic market, Michelle was very responsive (and knowledgeable) to my every call, text and Email while she was helping me look for and buy my first investment property. I am also appreciative of is how she and Kyle worked together. Kyle also assisted in my deciding on a property with his expertise in the rental market and gave this novice 'gentle' suggestions which I am still grateful for.
We have rented through Kyle and Michele for 3 years now and have been treated very well. I appreciate how quickly they respond to any problems that arise. There has never been a surprise or misunderstanding. Thank you for being easy to work with, respectable and professional.
Property Owner
I have worked with Kyle and Michelle over the last several years when they have acted as both a manager for the property while it was being rented and as an owner seeking to sell the property. In both situations, they were prompt in their services and professional in their approach to the management of the property and the sale of the property. During the sale, I was always able to reach Michelle on questions and matters relating to the sale. They know their business and the market. I was very pleased with all of their services. In regard to the property management services, they were very helpful with a number of matters since I live thousands of miles away from the Oregon property. They made management of the property a stress-free service for me. I highly recommend them for both property management and property sales services and have told people I know who are going to Portland to view property to contact Kyle and Michelle.
Happy customers
Michelle Hayes was wonderful in helping us find our second home in Tigard. We search all over Washington county and Yamhill county until we finally found the one. The Hayes team where referred by a coworker who uses their services as well. We will be looking to have them manage our rental house in the future and continue to use their services for future home purchases.
landlord
The Hayes team is very professional. I own a lot of rental homes around the country and Michelle & Kyle take care of my tenants so well I have never had any trouble, which I can't say for most of my other property managers. They are absolutely wonderful to work with.
Owners
Kyle found a great couple to lease our house, and we have gotten dependable service for collection and accounting. We were notified when attention was needed to things at the house, and arrangements were made for maintenance and repairs. We are very happy to recommend the Hayes Team!
My husband and I have had the Hayes team as property managers for our townhouse in Newberg, Oregon for approximately three years. During that time, they have been wonderful to work with. They have done a professional and thorough job of managing our rental and screening potential renters. They have stayed on top of issues that have arisen and have helped with a smooth transition when there has been a change in the tenants. Being 2,500 miles away from the rental property can be worrisome, but through its work, the Hayes Team has helped alleviate concerns and made renting our townhouse much easier than we expected. We would recommend them as property managers.
great to work with and fast to react renter's request.
international sales director.
Hey guys; thanks for all your great work! Although I'm away for extended long business trips, you did a great job with my apt. Keep up the good work. Thanks again.

-Roger Nadal.
Owner of Rental Property
The Hayes Team has been an essential asset to my home being a successful rental property. As I have been working 700 miles away from Portland, I'm not sure where I would be without their services. Their communication to both me and the tenants has been superb.

Many other property management companies would have used the fact that my house being in NE (the other side of Portland from their home base) as an excuse to be less involved, but Kyle was very much up for the challenge and embraced the opportunity as one to expand and cover all areas of the Portland Metropolitan area.

Doing what is best for their clients and their clients properties is of top priority to the Hayes Team and anyone would be wise to use their services and expertise.
Amateur Property Investor
Thanks for the exceptional service. You have always been responsive and professional. With the previous property manager, I always had to keep a close eye out for every little detail. but with you guys, I am confident you have my best interests in mind, and I have a lot less to worry about.
Rental Property Owner
I would give a comparison to another property manager I work with in Texas,, but there is no comparison. The Hayes Team and the entire McNeeley property management team are as good as it gets. Professional in every way. Thorough, expedient, knowledgeable, energetic are some of the adjectives that come to mind. The monthly and year end Cash Flow Statements floor me. It makes my tax season much easier. They find tenants in a timely manner at market rates with strong leases and respond to problems on my behalf. I feel well represented and find that I am getting full value for the fee. 5 stars.
Property owner
They have done a great job for me over the years!
Home owner
Michelle and Kyle for almost 10 years now have been managing my property and I am proud of their management style and ability. One thing important to me as a home owner is "Communication." They are great in keeping up to date on the happenings in my property. So far, I have not had any reason to dream about looking for any other managers. Should I find myself owning more properties in their area of service, I will definitely have no problem requesting them to manage them. I will also highly recommend them to any homeowners!
Property Owner and Customer of Hayes Property Management
Kyle and Michelle have been managing my rental property for 12 years and I have been thoroughly impressed with their capability, quick and complete communication and attention to any issues as they arise. I have had many experiences with other property managers that don't even come close. Their personal touches such as sending holiday cards are a nice touch to make you remember they are people too. Good people. I highly recommend the Hayes Team.
Landlord/Real Estate Professional
Where do I start ? I have had the pleasure of doing business with this organization for the last 10 years. They have done an amazing job, very organized, very responsive, and always available when needed. They manage rental property for me and if I were to ever sell or buy again in that area I would use them for their real estate services. I am a licensed professional broker and work in the same field so I'm telling you I am one of the more critical clients knowing the business that they are in. My mind is completely at ease with them handling my properties and I would highly suggest considering them for your next real estate venture.
Homeownrs
Kyle and Michelle have been managing our property for many years and are experts at their field. They take care of our property as If it were there own, ensuring that the property stays in top shape and watching out for our budget. Last year, an appliance need replaced and they shopped around at Sears finding the best buy for us while providing the tenants with an excellent product.

Furthermore, they are friendly, and Kyle has a great sense of humor!
We have worked with The Hayes Team for several years. They are very responsible and efficient. We like their service.
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