Aug 18, 2017
We started our learning process roughly 6 months ago and sean patiently explained the process and was with us every step of the way. He showed absolute patience throughout the 6 months even when we had a rollercoaster of emotions. He always stayed calm and collected and had a smile on his face. There were definitely times where it got tense due to the environment of our escrow. We found out mid escrow that the sellers had filed for bankruptcy and there was going to be a 45 day delay. Sean stuck with us the whole time and always made us see the bright side of things. Sean was always available throughout the day, even after hours, and always accomodated us. Because we knew we would have complicated scenario due to my wife and I having our money in multiple accounts and us being first time house buyers, we decided to go with sean and American pacific mortgage because we knew we needed first class communicative service. From what I have heard, you don't always get That from big banks. Sean always answered my calls, txts, questions and listened to me complain constantly. I want to personally thank sean and his team for sticking with us and hanging through the escrow storm. Today we are homeowners and we couldn't be happier. Thank you again. I highly recommend sean and his team. 1st class service.