Keyes Property Management

Benjamin Gene Manager
Keyes Property Management (KPM) was formed by The Keyes Company in partnership with Benjamin Gene . Benjamin is a veteran property manager who join the Keyes family after successfully building a property management business over the past 6 years. Hailing from West Bloomfield, Michigan, Benjamin has developed a set of business principles that emphasize honesty, quality service and customer satisfaction.

Benjamin operates KPM using one guiding principle - "We manage your property as if it were our own."
I would like to recommend Keyes Property Management for your real estate needs. They are extremely helpful and organized. You can put your trust in them.

T Seta
Information & Records Manager - Australia
I live in Melbourne Australia
I highly recommend Keyes Property Management quality service, excellent communication!
I’m grateful that I found them to care of my property in Florida,
Special mention to Mark Pinilla and Juan Carlos Salas.
Mark thanks again for all the work done! very appreciated... thanks for giving me peace of mind and confidence to continue the journey as foreing investor.

Int'l Flight Attendant
KPM have been life savers for me a few times in the past 7 months I've worked with them . Spending half my time out of the country every month Gene is always available to speak with on the phone . I know Mark Panilla will get the job done, which is comforting when your on another continent sometimes when situations arise .I was apprehensive about becoming a landlord in the beginning ....I now see, it's worth every penny to have this team behind me. Thank you guys for all your diligence!
I have had Keyes Property Management looking after my rental in Pompano Beach for over a year now and have found the company to be very professional and do an excellent job. I would highly recommend them to anyone looking for a top class property management company.
Keyes have done a great job managing my 4 properties rented out between Stuart & Port St Lucie, particularly as I live in Sydney, Australia & need to rely on a reliable local company to manage my properties. . Communication is regular & good, and pricing is reasonable, particularly for the service provided. I would recommend Keyes to any property owner.
Property Owner
Keyes Property Management has been handling my three rental properties for 6 months. I have been very pleased with the service, quick response to my concerns and content of the website. Bi would highly recommend their service.
Oasis Resident
Mark Pinilla and Mr Benjamin Gene are a Dream Team. They always go above and beyond their normal job activities to please the Residents. Here at OASIS me and my Neighbors are very satisfied and impressed with the level of quality and attention to the details by Keys Property Management. Mr Pinilla always demonstrates how excellent customer service has a lasting positive effect on customer relationships and is always taking calls after hours and responding to unexpected emergencies right away, like today, when a Heavy Rain started to flood something and he came over in less than 5 minutes to save us from a disaster. Great Team, Great Response, Positive Feedback, 5 Starts indeed.
Benjamin Gene and the KPM team are great to work with. Every time I called Benji he would answer the phone or call me back within minutes. Every issue we had was taken care of immediately. I referred Benji to several clients and all are 100% satisfied, not a single compliant. I highly recommend Benji and KPM.
Ben and his team @ KPM have made the move in process so much easier. Hi steam take over once the lease is signed and they make my life and my clients' lives much easier.
I've enjoyed working with Ben & KPM, looking forward to continuing to work together.
Property Owner
I recently purchased a property (with exiting tenant) in very short order/quick turnaround time. Benji was very good at answering all of my questions prior, during, and after close and was extremely helpful in a smooth transition of the tenant's lease from the prior owner/manager to me. He worked tirelessly with myself, the tenant, buyers/sellers agents, and the HOA. He really brought everything together as seamlessly as possible.

Besides the opportunity to meet with Benji, I met with another member of KPM, Dave, who was extremely helpful, patient and thorough in looking through unit with me, checking fixtures, appliances, etc. and he and Benji were great in setting up the tenant and myself with the online system.

I even made some mistakes in terms of using the online management/payment system (my fault). When I brought this to the attention of Benji he was very patient, forgiving and helped clear up any mistakes I had made.

Thus far I have had what I call a "WOW" experience with Benji and all of the KPM staff. They have worked tirelessly and have exceeded my expectations thus far.
Sales Associate
I have rented Keyes Property Management apartments. It is an advantage to my customers to have Keyes Property Management taking care of their unit. They appreciate the fact that one phone call is all they have to make to get maintenance problems taken care of. The stability that KPM represents gives them a feeling of confidence that they are not going to have any problems their unit.
Keyes Property Management have been managing my property in Pembroke Pines, FL for the last 6 months and have done an excellent job of handling all the issues associated with the property; from rent management and interaction with the tenant to required (minor/ major) repairs. They have been able to manage several emergencies and the communication with them has been really easy and effective. Benjamin has always responded my calls and emails in no time and that is a point very important to me as I don't live in Florida.
Their website allows you to keep track of your monthly statements as well as any other information from the property.
From what I've seen, Benjamin and his team are very responsible and effective and I would recommend them for anyone who needs their property managed.

Jose Araujo
Pharmaceutical Consultant

It is my pleasure to provide a review for Keyes Property Management/Benjamin Gene. I have recently rented in an amazing community. As with all purchases and rentals there might be item/s to be addressed. From day one Mr. Benjamin Gene has been responding always in a timely manner. He has addressed all and any concerns professionally and successfully as if it was his home.

When Hurricane Matthew came to Florida/Broward county, I was worried and needed guidance in what I should do in case. He guided me and reached out a few times during the course of the storm to assure we were safe. Additionally, after the storm as well to know all had passed and all in order.

Mr. Benjamin Gene and Keyes Property Management do a commendable job in all their services to their clients. I recommend Keyes Property Managemnet to all who wish to let them take control of all with utmost trust, interest and professionalism.

Thank you,
Rebeca Recalde

When a change in my husband's employment led to our need to move out of state, we made the decision to keep our home in Florida. We were a little anxious about finding good tenants and having to monitor the property while we were moving so far away so we also decided to use a management company to assist in this process. We met with several agencies and it was obvious right from the start that Keyes Property Management was the most professional and offered the most comprehensive services. Keyes looks out for our best interest and has handled any issue that has come up quickly. We have been extremely pleased with the service we have received and we have additional peace of mind knowing they are there when we cannot be.
None disclosed
I have been working with KPM for about a year. I would say that working with them has eliminated so much stress from me having to manage a property on my own. I would recommend this service to anyone looking to have someone manage their property.
Local government officer, London England
Keyes property management have and are continuing to do a commendable job with the property I have in Florida. The agents are very professional and liaise with me frequently about the property. I am a British citizen and was unaware of the leglisation in Florida about property ownership and they have supported me through the whole process. I have the utmost confidence in their service and feel that they deliver a quality service to their clients. Highly recommend!
Network Engineer
I live in Maryland and I have a rental property in Delray Beach Florida. For the past few years I had to manage my property from a different state and it was really a challenge to do this as things a breaking and being in another state makes it very difficult to manage my rental in Florida. Finally we signed contract with KPM and everything became very easy and things are running very smoothly as my property manager Benjamin Gene is doing everything properly and it just only takes a call and things gets fixed in a short time. Mr. Gene has always responded to me and my family whenever an issue arose in a short time whether it is a sidewalk, lights not working or leaks in the pipes from the water source to the unit. It has come to the point where we really believe that we are in good hands when it comes to seeking help for our rental home. I can only imaging other residents of my community feel the same way. I’ll give Mr. Gene my full support and strongly believe we are working with a best Company and property manager who take my requests and run things for us as his own home. Also I should mention as all information is clearly displayed on KPM Website and it is reflects all payment made, all work had been done with an estimates for a job and pictures were taken before it was fixed by KPM. I would recommend KPM Company to have business for my friends and who ever ask me. I would highly recommend KPM as a management Company, because they really care about their clients.
Structural Engineer
I am very pleased with the services provided so far. It has been give me peace of mind while away from Florida.
Structural Engineer
I am very pleased with the services provided so far. It has been give me peace of mind while away from Florida.
Regional Manager, Customer Service Engineer
We have been working with Keyes Properties for 2 years next month. The experience has been excellent with Keyes providing a world class quality property management service with solutions for our needs. It has been a relief to have found such a dependable and reliable property management service.
I am very happy with the service that Keyes have provided so far with my property. They are prompt and professional with their service, and this allows me to have confidence that my property is being looked after!
I have a lot of clients that live out of Florida and of the country and they are always looking for an honest and professional management company.
I came across with Benjamin Gene, Manager at the Keyes Property Management and I decided to give him a try and I never regret it. We have worked in a couple of properties and his work ethics and knowledge has really impressed me.
I highly recommend Benjamin. My clients are very happy with his honest and professional way he is handling their properties and in addition I have made some extra money with the referral system he has in place for the Realtors. Give him a try and you will see for yourself. Keep up the good work, Ben.
Gabriel Gomez, Keyes Co, Ft. Lauderdale branch.
Keyes has done an amazing job. Ben is responsive and professional. I am a remote owner and Ben makes my life very easy. Ben has been pro-active. He is as concerned about the property as I am while also sensitive to the needs of our tenant so they have a great experience. Although I am located on the other side of the country he is accessible. I have worked with other property managers and Ben and Keyes set the standard.
I am renting a home that is being managed for the Owner by Keyes Property Management. From the commencement of my lease, Keyes Property Management has been on top of its management of the property. The property manager, Benjamin Gene, is very responsive to issues that need to be addressed, and always promptly returns calls and emails. I would recommend Keyes Property Management without hesitation.