Sep 23, 2022
Sr. Customer Service Manager
My experience with The Gafford Group at Simply Vegas and with Michael Copenhaver was outstanding. I received the best service I ever had. No matter what time, what day, and what my question was, I could always reach out to Michael and Nick Paggi, and they would make time for me. If they were busy, they would call me back shortly. When I couldn't make a walk-through, Michael took care of it for me. His vast knowledge about houses and the market made the process of buying a house less stressful. I even received gifts! On my first face to face with Michael, he gave me a welcome gift with cheese, crackers, wine, etc. As time progressed, I received a packing package with the works. I also received a stress relieving gift box and a goody box. The personal attention I received, made me feel special, they know how stressful buying a house can be, but the team made it very manageable for me, which I truly appreciate. If you are in the market for a house, The Gafford Group at Simply Las Vegas is a must! They'll keep you on track and on time with all appointments and documents. Before you know it, you'll be a homeowner, just like me. Thank you everyone.