May 17, 2013
Bill and Paulette Schloetter
buyers/sellers
We were in the early stages of thinking about relocating to Morgan Hill and met Gretchen Merrick at an open house. As we spoke with her, we advised we were at least a year or so away but just wanted to look at properties in the area. Her responses were comforting to the two of us who had lived in our previous home for 26 years. She spent several times over the next six months, taking us to various neighborhoods in Morgan Hill, San Martin and Gilroy to help us decide where we wanted to move.
In time, we began the process in earnest with her. We had talked to several other agents but did not feel as comfortable with them as we did with her. Her patience, real estate knowledge, and willingness to work with us on our terms were exhibited throughout the next year. Upon her advice, when we finally did put on house on the market, it sold the first day due in large part to her staging the house and understanding of real estate trends. As noted above, we had not been involved in the sale of property for many years. She explained things in a respectful and intelligent manner. She was always accessible whether in person, by phone, or by email at every juncture of the process.
We were extremely satisfied with the job she did, both as a sellers and buyers agent and would definitely recommend her to any potential clients. As a final anecdote, we had occasion to contact her about 10 months after the closing, regarding an issue with the county tax collector. She remained willing to help us even though we were not in any kind of business relationship, a testament to her loyalty and integrity.