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Dolores Marquez

Realtor Intero Real Estate San Jose - Willow Glen 01700473
Jun 13, 2018
Gets The Job Done…..

- Pros: Knows the real estate market as well as anyone. Big network of helpers. Friendly and fun.
- Cons: None really. Replies to voicemail and e-mail can take a while.

- Overall: 5
- Knowledge: 5
- Marketing: 4
- Negotiating Skills: 5
- Related Services: 5
- Follow Up: 4
- Cost: 4
- Communications: 4
- Demeanor: 5

My wife and I bought a new house in Nipomo (about 35 minutes of San Luis Obispo) and needed to sell our current place in San Jose to pay for the new one. We turned to Dolores since one of her specialties is working with properties by Communications Hill and we've seen her around the area for many years. It proved to be a good choice.

Knowledge: Dolores knows her stuff. When we had questions about the local market, she had the answers, probably because she was involved with the transactions…or with her sometimes partner, Frank Herman. When we needed information on the logistics related to part of the process, Dolores had the information, either on-the-spot or got back to us after talking with someone else.

Marketing: The housing market was red hot. Although Dolores outlined what she'd do to reach potential buyers in more normal times, our place didn't get that far. We never made it to the MLS or had an Open House. She brought 4 couples known to be looking for something in Tuscany Hills. The fourth was quite interested, so Dolores told their realtor to make a "best and final offer". They did and we accepted for more than expected.

Negotiating Skills: Dolores knew we had a hot hand and played it. Prices were jumping on a daily basis so we raised our sights and promptly found buyers. However, the real test of her skills came a bit later. We wanted to remain in our home rent free for 1 ½ months. They agreed. Then we said another 2 weeks might be required because the new place might not be ready. They again agreed (although it wasn't needed in the end).

Related Services: Extensive. From her many years in the business, Dolores has established contacts in several areas associated with pre and post-sale activities. Before opening our doors to potential buyers, we considered staging the house. Dolores brought in 2 teams to analyze the situation and provide us with ideas. One did high end makeovers for a price and the other fine-tuned what we already had for free. We chose the latter…mainly because we wouldn't need to move almost everything into a temporary storage space. Dolores also referred us to handymen who did a variety of jobs around the house and cleaned up some of the rough edges. Later, her network of post-sales professionals took us through the final stages toward completion of the process.

Follow Up: Dolores did what she said she was going to do. Occasionally it took longer than expected, but I sometimes forgot we weren't the only clients she was working with. Plus she's got a family at home. Things got done…and she still returned calls promptly after the sale was completed.

Cost: Expensive, but standard. A total of 6% was paid for our transaction: 3.5% to Dolores and her team and 2.5% to the buyer's agent.

Communications: The best way to get a response is to send a text. Voicemails were okay and e-mails were spotty. Some got answered ASAP while others took a while. Texting was tops.

Demeanor: Friendly. You can imagine her as your neighbor. Not pushy, but assertive with a smile.

Would we recommend Dolores as your representative? Yes. She's knowledgeable, down-to-earth, gets the job done and fun to work with.
Aug 26, 2017
Dolores was fantastic! She was extremely responsive to our requests and was very helpful during the negotiation process. Highly recommended!
Aug 25, 2017
My husband and I have had the pleasure of working with Dolores Marquez on the sale of our home, she made the process of selling of home very painless, because of service she gave us, we would highly recommend Dolores for the selling or buying a home.
Aug 21, 2017
Realtor
I had the pleasure to work with Dolores in one transaction. Very professional, I joy to work with.

Aug 21, 2017
Realtor, GRI
Dolores represented a buyer for one of my listings and it was a seamless transaction. She is professional and very well versed in selling real estate. Once we had our clients in contract I never doubted that the transaction would close, which indeed it did, right on time and without any speed bumps along the way.....
Dolores is a great agent and I enjoyed working with her
Aug 4, 2015
I worked with Dolores Marquez for the purchase of a house in Communications Hill in San Jose. There were a lot of issues that I had to go through during the buying process including changing lenders multiple times due to an on-going litigation in the community. There were times when I thought I should quit, but Dolores did a great job guiding me through the tough market and helped me land the home I liked. I would recommend Dolores and her team to anyone looking for a great realtor to nail down their dream house in the bay area.
Jun 7, 2015
Software Engineer
It is a privilege to have Dolores as our real estate agent. We are first home buyers and Dolores has guided us on every step with great patience. She was instrumental in securing our home in tough market conditions. She is a patient listener who understood our requirements well and always kept our best interest in mind. She is very polite and gave us honest advice. She is very flexible and has always accommodated our requests. She is very prompt in her responses, extremely supportive and has given us great advice. She also ensured a smooth transition for us to our new home. Dolores is an absolute pleasure to work with and is the best agent we could have ever asked for.
Mar 26, 2014
New Homeowner
I began working with Dolores Marquez following virtual referrals (excellent Yelp reviews) for her and the Intero team and I trusted the reviewers to point me in the right direction as they always do. From the word go, Dolores was immediately receptive and communicative, and connected by email all the time which I very much appreciate because that is exactly how I operate as well. She was totally on the ball asking me exactly the right questions to get going and I began looking right away… and things moved quickly. I closed on my condo in 16 days from the day I first saw it with Dolores! I started searching, we went to see some places, and bam – we found it and executed very quickly together as the market demanded. Dolores’ finesse with our offer completely made this house a reality for me as there were higher offers on the table and they accepted mine.

I was a completely new, first time home buyer on an extremely limited budget, and needed someone by my side that I could trust and would get what I was looking for, what I was up against, and Dolores really showed me she knows how to think quick on her feet and move to make things happen. She perfectly coordinated everything in the process from the offer to the inspection, all of the documentation, and she was very flexible to adjust to my schedule as well. I was very well informed about each step of the process.

During the whirlwind process that it was, I had the ability to trust Dolores and consider her a great friend with worthwhile advice. I would work with her again and highly recommend her for others in the market.
Thank you, Dolores!!
Oct 24, 2013
Dolores is the best! From the moment she began assisting us with our sale, she knew exactly where to focus her efforts so that our home was ready to go on the market as soon as possible. From repairs to inspections to staging, she took care of it all - always prompt and professional. We felt so comfortable with her expertise in the field and feel that her dedication to us as clients showed in the numerous offers we received. We will definitely be counting on Dolores for our future real estate needs.
Apr 7, 2013
I cannot say enough about how helpful and trustworthy Dolores is. She is truly a real estate professional that works with integrity (which I know is hard to find). My husband and I originally spent the first 6 months of our house hunt using a family member to represent us. We constantly felt that our offers weren't competitive enough and that we didn't have proper information or insight.

While at an open house, we met Dolores. Although she was representing the seller, she gave us great information on other homes that we had bid on in the area, her thoughts, feedback, as well as giving us a heads up on other Willow Glen homes that would be coming on the market. She came across as genuinely interested in us, not pushy, and somebody that listened to what our needs were.

After at least 8-10 offers that were not accepted, we decided to try a different route. We gave Dolores a try. She immediately scheduled a meeting to get to know us, understand our budget, as well as what our requirement/wish list items were.

After this meeting, we found a home that we wanted to move forward on. Dolores was able to visit the home and inspect it to ensure she could give us proper guidance.

She communicated with not only the seller's agent, but also maintained constant communication with my husband and I. She presented our offer in person and was able to get our offer accepted with 14 other offers on the table (including all cash offers). Dolores has great relationships across the community and I highly recommend her if you are looking for a great agent!