Aug 16, 2019
Ok, where do I begin? How does one even begin to describe someone as rare as a Unicorn? Ethical, Devoted, Professional, Hard-Working (?!!) - this woman is the sheer definition of the term - Compassionate, Knowledgeable, and so on and so on.
Laura Martell wasn't just the Listing Agent, she was an entire Company of professionals !!! Selling property these days, even in a market as over-heated as the Bay Area is at the moment, is still a highly complex transaction. Every "i" every "t" must be dotted and crossed as the risk of litigation down the road is just too great. And then, there is the City of Berkeley.
Our area is older housing stock. In my case, the permit history went back to 1938. Laura dove into the pile of documents, finding three open permits that should have been closed years ago by the contractor who did the work. She dove into THAT black hole (the building department) and got them closed !!! This was something I couldn't bring myself to even consider doing. For that alone she deserves a 5 Star Rating. And then began the prep . . . .
Laura insisted, and I agreed, to Full Disclosure. We provided potential buyers with a Pest Report, Home Inspection, and two Structural Engineering Reports. We agreed to clear all the Section 1 items listed. Laura acted as the General Contractor bringing in all the subs from tile setters to plumbers, painters, electricians, you name it. Again, professional, knowledgeable, and affordable. Nothing was missed, nothing overlooked.
And then there was the emotional support. I had to live on site during the staging and open houses. I had 3 cats and a small dog. I was also planning a move to San Diego, looking for another home to buy during the same time I was selling my home in Berkeley. From July 19th when we began this process to the close of escrow September 19th, I credit Laura with keeping me together when the sheer stress of all that needed to get done became overwhelming.
Before I end, I would also like to mention the young couple who ended up buying my home. Laura and her team made sure they were cared for as well. The negotiations were never confrontational, on the contrary. And, as they begin their lives in their first home, full of dreams, Laura is also there for them as well, just a phone call away. I will let them write their own review of the agent who represented them. In my case I have nothing but glowing words for her.
So there you have it. Laura Martell. She is the Gold Standard. And, I will forever be in her debt.