Sep 10, 2017
My wife and I would like to give the excellent rating for Vivian’s service in helping us search and finally buy a house that we love in Sunnyvale.
Before meeting Vivian, I had talked to a few other real estate agents already. From our past experience, we did not like the type of agent who would brag about his/her own sales record, or push clients only to close just another transaction, without paying much attention to each buyer’s unique need and the decision-making dynamics during the searching process. Vivian is definitely not such a type.
Of course, Vivian, like any other agent, wouldn’t get to understand us instantly in the first few meetings. Furthermore, even between my wife and I, we often disagreed on the property or the location we planned to purchase. What made Vivian stand out is that she was always willing to listen patiently to our thoughts and adjust her work accordingly to meet our changing preferences/priorities, while my wife and I were trying to settle on what we really wanted in today’s super-competitive market in Bay Area.
Her such quality earned our trust, which I feel is one of the most important factors when we as buyers can rely on the agent to make our final purchase decision.
We want to express our deepest thanks to Vivian, for all the long discussions about the properties that we were exploring, the many open-houses you took us to visit, and the several offers we wrote that lost to other higher bidders (marginally).
All the best to Vivian!