Sep 10, 2019
Venkatachalam (Chalam) Tubati
★
★
★
★
★
I have known Thuy for a couple of years now. When I first moved to bay area I was introduced to her through a family friend. I instantly liked her. She is very friendly and always has a welcoming attitude. She quickly helped get my feet wet with the home buying process. First, she sat me down with a loan agent and helped me understand the financial aspects of home buying. For someone new to bay area, I thought this was a really crucial first step because bay area is like no other housing market. Then, she started showing me around for houses. But I soon realized that (a) I wasn't ready (b) I was not sure about buying in South Bay. I told Thuy about this and she couldn't have been nicer about it. She told me to take my time. Over the next year or so, she would regularly check-in with me - not in a pushy way but in a very friendly manner. When I was eventually ready to buy, it was not in South Bay but in San Francisco but the first person I thought to contact was Thuy (though her speciality is South Bay). Within a week, she set me up with an SF agent. When I met up with the new agent, Thuy was also there by my side which made me feel very comfortable. Thuy continued to be involved while I shopped for houses. She would call me immediately after open house visits and discuss the houses. She was also in constant communication with my SF agent. As I went through the process, Thuy was a brain trust I could bank on. My SF agent worked out so great for me that she found a house that fit all my requirements in just under two months. And I have Thuy to thank for that - for finding me another good agent.
Once I decided to make a serious bid on the house, it was uncharted territory for me as it was my first bid ever. I never thought I was actually going to to get the first house I ever bid on. But once I placed my bid, I saw a completely new/different side of Thuy. She sprung into action. It looked bleak at one point but kudos to her after a day or so of negotiations, she made it happen and I got in contract. I still remember when Thuy called me to tell me the news - I was not expecting it, it was definitely a pleasant surprise. On the day I got my house keys, the seller's agent said that if its not for my agent, I would not have gotten the house.