Feb 2, 2017
Customer Experience Manager
As a Customer Experience Manager, I live and breathe "THE experience." Not only from managing the experiences of my customers but also in my own interactions as the client.
Back in 2013, I met Christina, and we quickly worked on finding my husband and I's first home. At that time, the market was volatile, and homes were being snatched up left and right by savvy investors. There was little to nothing left for the first time home buyer. With her grace, her wit, her knowledge and her GRIT, we were able to find, purchase and move into what we call our "glittering star." (the name of our street :)
I've sent a few referrals her way after our experience, and they all had nothing but wonderful things to say.
Then approximately three years later, my husband and I found ourselves in a stressful position of having to sell our glittering star- but at the same time also find another home on the other side of town. To be honest, I wasn't quite ready to face the stresses of home buying again, let alone selling- something we have never done before. Of course, the first person I reached out to was Christina. She was ready to take the bull by the horns and get us to where we needed to be.
Before I knew it, our home was sold (listed it the day we went on vacation and sold before we even got back - a mere two weeks on the market!), and we were already finalizing our contract with a new home build!
Any and every challenge that came up during the selling process in terms of the home and a few repairs, Christina was involved and hands on. She never gave me the chance to stress out! The moment I would become anxious about something, she was there assuring me that she "got it handled."
When it came to selling our home, she not only showed care to us as her sellers but also to the buyers as well. She is an expert at balancing business with being a true, kind and gracious human being.
And when it came to our new home, she was definitely our advocate. She negotiated like a true professional, and she was able to get us the parcel of land and location that we wanted. She helped us with the design process, and she continues to be there every step of the way.
Quick to respond, quick to act.
Home buying and selling are such tremendous milestones in one's life, and I couldn't trust anyone more than Christina to hold our hand through both processes. I am so extremely proud and honored to be her client, and I know that many others who have and will have the honor of having her as their advocate will agree too.
Christina - thank you for all you do, and for making our experiences such seamless ones. When we settle in, and we look around at the home that we've built for ourselves, through hard work and dedication, you are also on the forefront of our thoughts. Because without YOUR hard work and dedication to us, it wouldn't have been possible.