I met Kirsten nine years ago when I joined her team at Vision Service Plan (VSP). Kirsten was a great co-worker, very patient and helpful in training me on processing and getting up to speed on managing our clients. Kirsten would always be available to answer questions and wouldn’t go home until the work was done. Her work ethic and commitment to her clients was evident in the quality of her work and her personal and professional integrity. When Kirsten left VSP to join her husband John in the real estate business, I knew her new clients and business partners would be lucky to have her.
When my husband and I decided to start looking for a new home in January of this year (2020), there was no question who we wanted as our realtor. I knew firsthand the quality of Kirsten’s work, and I knew her experience and integrity would be just we needed in order to secure a desirable home in a competitive Gold River buyers’ market. Within a week of meeting with Kirsten and John and explaining what we were looking for, Kirsten had a few houses lined up for us to view. After only a month of looking, we found the home we wanted. Kirsten was able to show us the home the same day it came on the market. She knew exactly how to write up the offer to make it look attractive to the buyer and still stay within our requirements. She also had suggested we get pre-approved ahead of time and worked together with our loan officer to get a pre-approval letter and phone call to the selling agent that same night. The next morning, our offer was accepted and all future showings and open houses were canceled.
Our escrow closed in just short of 30 days and we couldn’t have asked for a smoother process. Kirsten’s advice along the way was instrumental and both her and John’s extensive network of professionals were there to provide assistance with inspections and recommendations. Every document that needed signing and every report that was provided/generated as part of the home buying process was followed by a phone call/text from Kirsten offering her expertise in explaining what it was, what action was needed and their recommendations for how to respond or move forward.
We definitely wouldn’t have had the confidence to go through the home buying process without Kirsten and John by our side. Kirsten and John have a way of making you feel like family, even patiently dealing with three young kids during showings and with accommodating our crazy schedule. I would recommend Kirsten and John 10 times over if you are looking to sell or purchase your new home. Kirsten will be up front and honest, even it means losing a sale, because she is an expert in what she does, but more importantly she will have you and your families best interest at heart first and foremost! Thank you Kirsten and John, we miss you!
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Michelle Haley
Account Manager/Analyst/Home Buyer
Apr 13, 2020