Keyko Pintz

Earlier this year, we took the decision to enter the real estate market and buy a house, not fully conscious of the intensity and difficulty of such a process.
On top of the pecularities of the US real estate market, Silicon Valley has added a very unique dynamic between seller/buyer due to the shortage of available (good!) houses and the high demand driven by the GAFA and start-ups/VC ecosystem.
After careful review of potential agents, we decided to trust Keyko Pintz (https://www.linkedin.com/in/keyko-pintz-a3a697b/)

The overall process has been emotionally difficult for the family but we would have not been able to go through without the support and the expertise of Keyko. At no moment, she imposed her opinion, rather providing us with guidance and elements of decision to pursue/drop opportunities. Listing price is no the real cost of acquisition so being able to get a better sense of the house over time, some ball parks numbers for mandatory renovations would give the price sensitivity of a particular deal. In the ruthless race to get a deal, she was responsive, sharp and always defending our interests.

As you can read between the lines, buying a house is not a walk in the park and in our case, we had to experience the pressure of powerful/unscrupulous agents and at every moment, Keyko stood by our side, counselling and listening to our concerns. We ultimately did buy a house. And she made it happen!

So if you read this, please take into consideration that the buying process in Silicon Valley is and will remain a power struggle. You would need to be equipped with the right knowledge of the market, to have enough resilience to accept the ups-and-downs of the process (multiple bids, counter offer, back offers) and somehow the opaque decision making factors and more importantly to choose the right agent.

We are forever grateful to Keyko for her professionalism and hopefully this review will give other families the chance to be guided by the most honest person we've met in the Bay Area.

As others have said previously, there are not enough stars to recommend Keyko. She managed the complete renovation and successful sale of our family home in Palo Alto while my family and I were scattered across the globe. Through almost daily telephone calls, texts and emails, we stayed in touch as she, together with her extraordinary crew, seemingly effortlessly navigated the process of completely transforming our house. Thanks to Keyko's efforts and her wonderful daughter Olivia's brilliant marketing, the house sold above asking price after just one open house. We will forever be grateful to Keyko and Olivia for guiding us through the process of selling our family home and consider them lifelong friends.

Keyko made the sale of our home fast and fun! Her exceptional work ethic and smart focus on what matters most resulted in getting a great price for our treasured family home. Keyko treats EVERYONE with deep respect. She knows how to navigate differences and demanding timelines. All of our friends were amazed with her speed at preparing our home for market. It was clear her team of experts love working for Keyko and take care of every detail. Their quality craftsmanship and dazzling designs made our home shine from top to bottom, inside and out. We highly and whole heartedly recommend Keyko Pintz and her team. Kay O'Neill

Keyko Pintz has been managing our property in Palo Alto for the past 9 years. As we are living abroad, we are assured that the property is in professional hands and Keyko has given us the peace of mind that is so essential for remote home-owners as ourselves.

Keyko handles all aspects of our rental property. She interviews and carefully selects potential tenants. She handles the negotiations and finalizes the contract. Keyko has the natural talent to work vis-à-vis the tenants in a manner where she always maintains a calm atmosphere carefully minimizing tensions. Yet, when needed, she certainly knows when to put her foot down and resolve challenging issues. She never raises her voice yet she can smartly navigate through stormy times when annoying maintenance problems arise or a dispute with a neighbor may come about.
During the years she has gathered a list of professional workers and companies who can get a remodel or maintenance job done quickly, professionally and at a fair price.

Beyond the fact that Keyko is honest, cordial, professional and extremely reliable, she has good instincts in filtering the information provided to us as the owners. She knows when to “bother” us with pressing issues, while she may take care of many small issues on her own initiative that we may only learn of much later after they have been resolved. This is very important for us as owners living abroad who cannot be involved in all the intricate details.
We strongly and wholeheartedly recommend Keyko.

There aren't enough stars in the rating to describe the job Keyko did for us.
"Above and beyond" isn't enough either. We couldn't find an adjective that adequately described her.

She had a plan A, a plan B, and all the resources required to execute at our frenetic pace. Her trustworthy guidance allowed us to get the price we wanted in the time we had. We appreciated her love of the neighborhood and always felt she had our best interests at heart.

We miss her! We've recommended her to a number of friends who were quite pleased as well.

Kevin and Isobel

Our organization received a home from a bequest gift. I asked for a recommendation from one of our donors for a real estate agent who could handle this sale. She said without a doubt it is Keyko Pintz, and she was absolutely right. Keyko stepped in, met me at the property, and took over from there (much to my delight). She prepared the property for sale and handled all the details. It was sold very quickly at a price above the asking price. So what more can I say? It was an absolute pleasure to work with her, and she did a fantastic job.