Nov 2, 2020
Sophie Visonneau
Vice President Clinical Operations
★
★
★
★
★
I was introduced to Fred Gruber through my Financial Accountant. Since then, Mr. Gruber has helped me refinance my mortgage twice. His professionalism and customer-related approach are excellent and top of the business, simply he makes refinancing feel like an easy process, is independent and provides a number of options that he has researched ahead of time. He leaves it up to you to make the best decision for yourself but is also happy to answer any questions you may have in a thoughtful manner. While he refinanced my mortgage the first time and could have just stepped away, he kept my file and monitored the next best offers he could bring forward to me proactively. When I was ready to refinance again and reached out to him, he was already on the top of my files and circumstances, and as a result made the entire experience smooth and easy. Noteworthy my second refinancing occurred during the COVID19 pandemic, and his group sent a notary to my home to finalize the paperwork - a very much appreciated gesture. Once all the paperwork was signed, the loan company sent me their paperwork and I just went on with paying a significantly reduced cost mortgage from one month to the other without any hiccups transitioning from one bank to the other. For all of the reasons above, I highly recommend Fred Gruber for any mortgage assistance.