Sep 28, 2018
Chuck was absolutely wonderful from the first point of contact, to the final execution of our home loan. He made a potentially stressful and confusing transaction smooth, clear and virtually painless. He was VERY responsive and was available for questions at [almost] all hours of the day! If he said he would get a document/answer/etc. to us at a certain time, he did so, and he always went above and beyond to ensure that we were comfortable and understood what was happening. Not only was he professional, knowledgeable and responsive, but he was also warm, engaging and truly seemed to care about our family's home buying experience. We look forward to working with Chuck again and will absolutely refer all of our friends and clients to him.