Jan 24, 2020
Kristine H
Home Buyer
★
★
★
★
★
We're so glad Gary was our agent. He was patient with us and our searching across all of Scottsdale. We appreciated that he steered us away from properties that wouldn’t be good, albeit construction quality, power lines, sun exposure, etc. And driving us around and looking at houses was all nice, fine and pleasant.
Where Gary really came through was in the inspection and closing process. We are so fortunate that Gary was in our corner. We're grateful for his construction knowledge and expertise in this area. Gary knew exactly which items on the inspection were no problem, and he zeroed in on a plumbing issue. The seller agreed to make repairs flagged by inspection and reported them complete.
However, in the final walk through, Gary noted the plumbing issue had not been satisfactorily resolved. Gary's expertise was incredibly beneficial when he worked with the title company to ensure that money was set aside in escrow for repairs. Though it was a little inconvenient to move into a house full of plumbers, ultimately the seller's plumber concluded the entire house needed to be replumbed. Gary was at the house daily to monitor progress, ensure no corners were being cut (noted leaking hot water heater needed replaced) and the job was done right. Gary saved us more than $11,000 in new plumbing, and potentially far more if a pipe had later burst.
Thanks Gary. We'd recommend you to anyone and we're so grateful you were our agent.
Kristine H