May 14, 2018
Jake guided us through our first home buying experience. I really had no idea what to expect, but he made the process so incredibly easy and actually quite fun, which wasn't what I expected at all. More importantly however, I feel that from the very beginning of the process he took a genuine� interest in our family and getting to know who we are. He really listened and had a good understanding of what our needs were, and made sure that our future home was not only going to meet those needs but exceed them. Our happiness was clearly important to him, and he seemed to genuinely feel the excitement of the whole process right along with us, he wasn't just concerned with closing a deal. He was easy to communicate with and contact, and if not available in the moment reliably followed up within a very short time. He was able to schedule tours around our erratic work schedules without complication. When it was time to put down an offer, he made sure that it was both competitive and fair. In his dealings with the sellers agent, Jake was again very timely and professional, and advocated expertly on our behalf. When the inspection found a few minor issues, he ensured their repair by licensed/bonded professionals and/or was able to negotiate generous credits to our benefit. He also worked seamlessly with our mortgage officer. We closed on our home just ahead of schedule as well. I felt a bit sad to say goodbye to Jake when it was all said and done! He was a delightful person to work with. He clearly loves his job, and does it well, with lots of heart and impressive professionalism. I give him the highest of recommendations :) We are all settled into our new home and truly could not be happier. It's a dream come true!