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Charity has helped me buy and sell multiple homes, and she has been an absolute rock star each time. She has an incredible work ethic, is extremely smart, and is also just fun to be around. I've recommended her to multiple friends who also now use her and rave about her. She's my real estate agent for life!

Natalie Metzger

Home Seller & Buyer
May 26, 2022

Charity Jones

Real Estate Professional NextHome Real Estate Rockstars
28009 Smyth Dr., Suite 200
Valencia, CA 91355
CalDRE #02015936
Nov 15, 2023
Home Seller
Let me start by saying Charity landed 9 offers in 7 days and closed at nearly 10% above asking with a complimentary 60 day lease back for my family. That's incredible considering this volatile market and these historical rates. If I could give Charity 100 stars, I would.

Her professionalism, passion and experience reduced our stress levels and gave us the confidence to price our home competitively. She took all the guess work out of the transaction and inspired us to take a closer look at how much clear and precise communication is valued in our own businesses.

Charity held our hand the entire way, making us feel safe to ask dumb questions and then took the time to educate us. We always knew where we were in the process, even with the smallest of details. Before listing she connected us with competent contractors to freshen the house and then flawlessly styled and staged our home. And honestly, she was just FUN to work with! She was incredibly kind, and so respectful of our home and family.

Lastly, Charity was super generous with her time after the sale of our home and helped consult on a new home purchase outside of her market. She was there for us with the same expertise, guidance and kindness as if it was her own listing!
Sep 26, 2023
Happy Homeowner!
Charity was my girl during the overwhelming experience of first time home buying! She was very attentive, understanding and knowledgeable. The cherry on top is that Charity is just a great person on top of being an amazing realtor. She was honest about the homes we saw, truly wanting to put me in a great and safe home for me and my pupper, Osa. Everything was so easy because she took care of everything (my sanity included) and fought for my needs.

I can't thank Charity enough for finding me and Osa a home! You'll be my go-to for all my future real estate adventures. I recommend her to anyone who wants a professional buying experience and to have fun during it :)
Jul 22, 2023
Home Seller
I have had my own Real Estate license for 30+ years and I can safely say I never met a Realtor with as much Professionalism. Charity is a Perfectionist who pays attention to even the smallest of details. From the first time I Met Charity, I knew she was the right agent for me. Every seller wants wants to sell their home for the most money possible. That is the exact same desire for Charity. Maybe other agents say the same thing, but Charity delivers on her promise. Her knowledge of the market, understanding the needs of the buyer and her ability to use technology to market your home is second to none. If you want to sell your home quickly for the most amount possible make your first and final call to Charity. She will make it happen for you.
Jul 19, 2023
Home Seller
Charity did an amazing job selling our home! Amazing service every step of the way. She understands the real estate market inside and out and walked us through every step of the process to ensure we understood how everything worked. She is courteous, professional, and extremely knowledgeable, and I would 100% recommend her to anyone looking to sell their home!
Dec 5, 2022
Home Seller
I just cannot thank Charity enough for being the most amazing Realtor to guide us through the selling of our home! After owning our home for 15 years, we realized A LOT has changed in the real estate market & felt overwhelmed. But Charity promised to be there every step of the way & she does exactly that!

We had a lot of prep-work to do and I'm so grateful for Charity's guidance during that time. I needed suggestions and she helped me with what was top priority to prepare our home to sell. Because of her, we were organized, had a timeline to go by and she kept in contact with me, regularly checking in and answering our questions. In addition, she understood that this was an emotional process and was always so kind and considerate.

We took to heart all of her suggestions to have our home ready for its debut. As a result, we had the perfect offer after 4 days of going live! Yes, then the escrow process begins, but again, Charity continued to be with us EVERY step of the way. Even the escrow company she uses is so organized and easy to work with.

I am so grateful to Charity for her incredible work ethic, positive attitude and extensive knowledge of this ever-changing market. I HIGHLY recommend her to anyone buying or selling their home! There is a reason she gets rave reviews and 5 stars across the board! She is definitely "Your Girl In Real Estate!!"
Aug 31, 2022
Happy Homeowner!
Charity was recommended to us through a friend and what a stellar recommendation it was! Due to Covid and a crazy Market, it took my husband and me 3 years to find our perfect home, but Charity was there the entire time and helped us obtain our beautiful oasis. She was always professional and truly had our backs when it came to questions and recommendations. She listened and always found homes in our price range as well as in the neighborhoods we requested. She was always available when we reached out and worked tirelessly to get us what we really wanted. Even after we'd been in our home a few weeks, Charity was still always available for questions or just to check in on how we were doing. We highly recommend you contact Charity Jones with NextHome Real Estate if you want a true Rockstar to give you quality time and effort!
Aug 10, 2022
Home Seller
Charity handled the listing and sale of our long term family home in Santa Clarita. It closed June 30th, 2022.

From the very beginning, Charity acted with empathy, grace, respect and no small measure of intelligence. She understood that the dollars were important but also understood that this was a fairly emotional time for us and she addressed the matter accordingly.

Further, her strategy with respect to asking price, staging, timing and buyer response was spot on. We ended up getting multiple offers above asking within hours of the house going live and, we closed in 30 days. This despite the fact the market was already in flux.

I would not hesitate to work with Charity again and I highly recommend her to anyone looking to buy or sell a home.
May 26, 2022
Home Seller & Buyer
Charity has helped me buy and sell multiple homes, and she has been an absolute rock star each time. She has an incredible work ethic, is extremely smart, and is also just fun to be around. I've recommended her to multiple friends who also now use her and rave about her. She's my real estate agent for life!
Jan 12, 2022
Home Buyer
Charity was simply amazing through the whole process. She listened to exactly what we wanted and found us exactly what we were looking for, even during this crazy market. She was always available to us, day or night, no matter how silly our concerns were. If we ever need to buy or sell another house, I wouldn't even consider using anyone else! She goes above and beyond!
Dec 27, 2021
Happy Homeowners!
Words cannot express the amount of absolute joy we had working with Charity! She is so very attentive, professional, hilarious, and down to earth that it made the entire process so easy and fun! We found our home so quickly because of her very hard work and extreme attention to detail to find exactly what her clients need. The entire process, from start to finish, was as easy as it could have ever been. We HIGHLY recommend her - she is brilliant!
Dec 7, 2021
Home Seller
We started talking with Charity about listing our house at the end of 2020 but due to the decision to buy a new build we put things on hold until later in 2021. During the delay Charity kept in contact with us but never pressured us to list the house until we were ready.
When it was time Charity jumped right into go mode! She was immensely helpful with walking us through the steps that we would be going through. She was very helpful with guiding us through decluttering our very packed house and getting it ready for staging. I'm positive that the staging, the pictures, the video, and all the work she did prior to our weekend open house made it a success. We got multiple offers from the open house and were in escrow 2 days later at 40K over our asking price and she negotiated us staying in the house for free for an extra month after escrow closed.
Once we were in escrow Charity made sure to be there every step of the way. She was there for every appointment and spent lots of time assuring me it was all going to happen on schedule.
She truly cares about her clients and makes you feel like you are the most important client she has. Going through this process with this amazing realtor and friend was AWESOME!!
Dec 3, 2021
Happy Home Seller & Buyer!
Charity was amazing throughout the whole process. I thought I knew what I needed going into the process of selling our old home but without Charity I would have given up. She not only held our hands through every step she made sure we had everything we needed, from the right paperwork to emotional support (selling can be stressful!). She sat down and showed us exactly how she'd market our house and then delivered on every promise. We were blown away by how fast our house sold - but then she did stage it herself and made it look gorgeous. Then she went and found us a home that was not only exactly what we were looking for but had features I'd only dreamed we'd find. I am so incredibly grateful for all the hard work, late nights, early mornings, and care Charity put in so that my family could focus on packing and moving to our dream home. Thank you thank you so much. Charity is the best out there, you won't find anyone who more genuinely cares about helping you and is also phenomenally good at her job.
Sep 11, 2021
Seller & Buyer!
I don't even know where to begin with the support I received from Charity with my home sale and purchase of my new home.

I decided to sell in early Spring, not knowing where I wanted to move to. Charity was so knowledgeable on the market, the different areas/neighborhoods, tips on selling and on and on. We aligned on a date to list. Once it listed, boom it was gone. The market was crazy and everything moved at such a fast pace. I cannot imagine the process if Charity did not know what she was doing. Charity was very professional, yet, you feel like you've known each other for years.

My next step was to buy. I had a few areas I wanted to look at. We must have gone to 50+ homes before I found the one. Charity was not pushy and everything that was important to me was important to her. And when I found the one, this woman did everything in her power to make sure I got that house!!!!

Charity treats you like you are her only client. Phone calls, emails, text messages; her responses were instant. She wants to make the process as stress free as can be with buying and selling. Talk about an Energizer Bunny; I don't think she ever slept.

Charity Jones, I cannot thank you enough for your dedication, patience, and drive in helping me through the selling and buying process...and to get my forever home!
Sep 7, 2021
Home Seller
If you are looking to sell your home and want the best experience, look for Homes With Charity Jones! We did and Charity delivered Big Time! Everything went exactly as she presented from the professional photography, staging and amazing video! True Perfection from start to finish! We couldn't of been happier, it was a true pleasure working with Charity and we highly recommend her for all your real estate needs!
Jul 8, 2021
Happy Homeowner!
Five stars isn't enough, to say that working with Charity Jones is INCREDIBLE would be an understatement. Not only does she have all the elements you could ask for in an agent (highly intelligent, charismatic, sociable, professional, buttoned-up, knowledgeable, well connected & respected within her professional community) but she also has all of the qualities you could hope for in a very dear friend (HILARIOUS, sincere, honest, considerate, kind, joyful, artistic, and bursting with integrity). She's the epitome of a dream agent.

My partner and I had been looking at houses online for over a year during the pandemic but were daunted by how competitive we found the market to be. Little to no supply of housing caused prices to skyrocket and competition became intensely fierce. Thankfully Charity came to our rescue. She was a recommendation from a good friend and boy are we glad we had her on our side. She walked us through her buyer presentation and broke down key concepts in a way that made all the information easy and fun to learn. She then started booking us top tier house showings based on our personal preferences.

We saw some absolutely precious homes and ultimately made an offer on a highly competitive property in Pasadena with oodles of curb appeal. My partner and I thought there was no way we'd get it but Charity wrote up a killer offer with excellent terms and did everything in her power to seal the deal and get us our dream home. Spoiler Alert! Our offer was chosen as final by the sellers and the house is now ours! We came in a bit under our top tier budget, in our prime location, on an ADORABLE house brimming with charm, with a huge backyard, AND we gained an amazing friend in the process. Any hurdles we ran into during the buying process, Charity was on it in a flash. No questions asked, only guidance and solutions offered. She patiently answered all our questions and even gave us excellent referrals for contract work we were hoping to get done. All in all, my partner and I are the presidents of the Charity Jones fan club and could not recommend her highly enough if you are considering buying a home.

Charity Jones is an outstanding agent and an absolute gem!
May 31, 2021
Home Seller
If you're looking for an honest, true rockstar realtor, let me tell you Charity Jones is amazing! My husband and I sat down with her before listing our home to go over details and expectations, especially in regards to COVID protocols. We have 2 young children (a newborn and a toddler) so it was important to me that there were not random people coming through our home for days on end. And that there were cleaning measures taken to protect our family. I was reassured by her proactive approach to clean after each and every viewing. Charity explained exactly what to expect, and what was needed from me to make the process go as smoothly as possible.

The process was seamless, from the photography, light complementary staging, to the viewings. Charity stood by every promise, every step of the way. At our first meeting she told me, "Give me 2 full days for showings and I will present multiple offers to you a few days after." And she wasn't kidding!

We listed our home, did a 2 full days of viewings with all precautions followed. We sat down 2 days later to look through 23 amazing offers! YES 23!! Charity's marketing strategy is superb, and her knowledge is spot on! The extras you get from her marketing are truly amazing.

After reviewing all the offers we decided on the one best suited for us. Charity's work didn't stop there, every step of the way through Escrow she was so helpful. Any silly question answered right away. From the inspection, appraisal, final walk-thru, she was there in person every step of the way. She reassured me no one would be allowed in without her present.

Charity uses the most amazing escrow company; they were really the easiest to work with.

There are a lot of people that can talk the talk... But Charity Jones truly can talk the talk & walk the walk! She takes every listing on like you are family, is always honest 100% of the way, and truly wants the very best for her clients. This exceptional level of service was extremely comforting during this home selling process.

If you are looking for a kick ass realtor who truly cares, Charity Jones is your girl!
Apr 7, 2021
Happy Homeowner!
My wife and I recently bought a home in the Santa Clarita Valley and worked with Charity.

She is an INCREDIBLE realtor! Hard working, very responsive, and really prides herself in getting the absolute best for her clients. I would highly suggest having a conversation with Charity if you're looking to buy or sell a home. You will be well taken care of!
Apr 5, 2021
Home Buyer
Charity helped me purchase my first home. She walked my through all of the steps (both known and unknown), and I felt very prepared going into the process. She provided a very customized experience for me. Charity really listened to what I was looking for in a home and worked diligently to find me exactly what I was looking for. She is a great negotiator and was very instrumental in getting my offer accepted in a very competitive market. Overall the experience was great and she really cared that I found the right place to call home!
Jan 24, 2021
Happy Homeowner!
Charity is a phenomenal realtor,
She was recommended to us by a close personal friend and colleague. As soon as we reached out, she responded almost immediately (during a global pandemic). Charity took the time to do a zoom conference with us laying out every piece of the whole buying process (note that we are first time home buyers). Not only did she make sure we were educated, but she took a personal interest in educating herself in regard to our desires. What did we absolutely need, what did we want, and what were our deal breakers.
Moreover, Charity took a vested interest in us as people. She made it a priority to get to know us and our personalities.
All of this is to say that she took the time and effort to deliver options we truly would want. The attention to us and detail was beyond beneficial in valuing our time.
Her professionalism was also leagues above other realtors we’ve interacted with. Always courteous, on time, and responsive to our inquiries in a thorough and timely manner.
On our first weekend looking at homes, Charity arranged a wonderful schedule that was logical and time efficient while not feeling rushed in any manner; inspecting each home with us in minute detail. Her knowledge of the industry is bar none!
That first weekend, we found the home we wanted. That FIRST weekend. Charity went into action immediately. She negotiated with the client and their team and kept us apprised of each and every evolution along the way. We are pleased to say, this review is being written from the living room of that very same home.
After the fact, Charity has kept in contact to answer any questions we may still have and give recommendations when we need them. She isn’t in it for the sale, she’s in it for her client.
Along the way, we learned that Charity was also a kind and spirited person. Not only is she an elite professional, she’s a true friend.
We would say we highly recommend her, but that doesn’t do it justice. Contact Charity immediately if you’re in the market for a new home. 10 stars out of 5!
Sep 21, 2020
Home Seller
I highly recommend Charity Jones. I recently purchased a new build home in another State on a contingency that my home would sell within a very tight deadline the builder imposed. I contacted Charity Jones because she had helped my son-in-law sell his house super fast and with multiple offers. I was also impressed with her marketing approach and energy! The day after I got home we met and listed my house. She arranged for some help with staging & moving some heavier things I was unable to do after recent surgery. Within days they had arranged a professional photographer, and videographer. Having really great photos & video makes all the difference. We had a ton of interest - in fact, it was the top listing that week in terms of views and saves. We showed the home on the weekend - one appointment after another, all day, both days. We got multiple offers over list, and accepted one the following Monday evening. Throughout escrow, Charity made sure the process was seamless. We worked out a concurrent close with my new home, which really put everyone under the gun to pull it off in a short timeframe. Charity was super involved throughout the whole process. In addition, she is a joy to be around and a real professional. She will really support you with your move!
Sep 19, 2020
Home Seller
Selling a home can be stressful and exhausting, but NOT this time! Thank you Charity for selling our home and making it seem so easy. Your business presentation, staging, open house ideas and level of communication were very impressive. Thank you so much for helping us move on to our new chapter!
Jul 8, 2020
Home Buyer
"Charity helped our family buy a dream home and I couldn't thank enough for her exceptional professionalism and personal-emotional support throughout the entire journey for quite a few months. Especially under this never-experienced Covid-19 situation, she helped me navigate so many uncertainties to make right decisions and I am very thankful for her support. I felt so luck to work together with the real estate pro like Charity whom I could trust and rely on. Charity and her team were always on the top of the game with great attention to details, clear communications, transparency. Most of all, FUN to work with! Our 4-yr-old son always looked forward to open house to meet up. She was previously recommended by my colleague, I am also confident to highly recommend Charity Jones. Charity, we can't wait to give you and your team a "real hug" when it's safe!"
Jul 1, 2020
First-Time Home Buyer
Where do I start?!? Truly, this house hunting/home owning journey was definitely the perfect storm. I went into this process with little to no knowledge at all. Charity guided me through the whole thing. Answered all of my emails/texts (I ask way too many questions) and she treated each moment of this process with care and expertise. I have many realtor friends that I could have gone to for this journey but Charity just does her job amazingly and then some. My journey to my wonderful home was long but Charity was patient and always keep me in the loop with homes that were my style. She does an amazing job a pin pointing what you're looking for and starts her investigative role in searching for those home. Seriously, if there's an FBI for realtors, hire Charity!

She was/is always available to check in about anything. Still to this day, week 2 as a home owner, she is answering all of my questions and giving me all of the details I need to make decision with confidence.

I'm truly going to miss my interactions with Charity because as professional as she was/is, she is also incredibly personable.

I'm so thankful that our stars aligned. She is a realtor guru and genius!! She did way more than any realtor would have done. I would put money on that!!!

If you're looking into buying or selling a home. Trust me, pick up your phone and call Charity. Just, trust me.
Apr 21, 2020
Home Buyer
Charity helped my wife and I through our first home purchase. We came in browsing, not seriously considering buying for a few months and when we suddenly decided that we had found the house, Charity helped us... a lot. Completely oblivious to the process and not even pre-approved, she held our hands the entire way and amazingly we were able to get our dream home. Completely attentive to worries, desires, and the emotional ups and downs, Charity helped us feel confident throughout the entire process. From naive questions to offers, inspections to conditions, and the very start through to closing. Well that last part may not be entirely true because nine months later we are still in contact and get text messages and sweet gestures on a seemingly regular basis, so really it's from the start to closing and then from there on out!

I have recommended others to Charity and am happy to say that they too have had their expectations exceeded. So stop looking for realtors and give her a call.
Feb 18, 2020
Home Buyer
With the professional, savvy and excellent guidance of Charity Jones, my husband & I recently closed escrow on our dream “Forever Home.” We were searching for a specific luxury estate that would meet our needs in the future. Charity stayed persistent and networked extensively for over a year until she got the jump on “the one.’ We were able to get early access to the property before it ever hit the MLS. Charity worked closely with the listing agent and established a solid strategy for writing a competitive, winning offer. The escrow was extremely complicated being that it was a newly constructed estate. There is absolutely no possible way we would have completed the transaction without Charity’s help. Every hurdle was overcome with Charity going well above and beyond to devise and negotiate creative solutions. Her 24/7 accessibility really helped keep things on track. My work schedule is extremely demanding; being able to communicate with Charity at all hours was such an asset during the escrow process. I have purchased and sold many homes in my lifetime. I have never been more impressed with a real estate agent; Charity Jones is far and away the best I’ve ever had the pleasure of working with. I will not hesitate to highly recommend & refer Charity to friends, family and colleagues in the future.