Oct 2, 2019
Jemel Jones
Logisitics Management Specialist
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I recently purchased my first home and was living out of state. With my tight schedule, I had to take a last minute trip down to Huntsville from Virginia. In less than one week notice, Janae was flexible enough to make the time to assist me through the home buying process. She is also very personable and friendly. I traveled down with my fiancé and Janae made us feel like family the first day we met her. She paid great attention to detail while we were looking through various houses. She would look through the house with me as if she was buying it herself, bringing important things to my attention. I greatly appreciated her feedback being that this was my first house. She also respected what I wanted and did not want nor try to steer me in one direction. While driving around she gave us a tour of the area and things to do to make us feel right at home. At one point, there was a line of realtors trying to view one house but we already scheduled our time to view the house. Janae was so dedicated to us viewing the house that she stood outside in 97-degree weather to make sure no one cut us in line, and told my fiancé and I to wait in the car in the AC. After we looked at many houses, Janae treated us out to eat at this delicious BBQ/soul food spot where we finalized our decision on the house we wanted. We went to the office to put in an offer and I feel as I got everything I wanted plus more, she even assisted me in negotiating the brand-new washer and dryer that was in still the house! I have nothing but good things to say about my experience working with Janae. I would definitely recommend her to anyone, especially people moving from out of state and first time homebuyers!