Jul 30, 2022
Katie Causer
Independent Author
★
★
★
★
★
When we first reached out to Next Home Simplicity, we spoke with Andrew, who soon assigned Kathy Serpas to be our realtor. My husband and I were brand new homebuyers who didn't really know what to expect going into all of this, aside from surface level research. Kathy did an amazing, phenomenal job educating us, guiding us through the process and even working with our graveyard shift sleep schedule.
She showed us a lot of beautiful houses in many great neighborhoods, but also used her expertise and contacts to check each property before scheduling a visit, warning us of any concerns such as bad neighborhoods, poor value in the area or high crime rates. In every respect, she went above and beyond and was both the most friendly and laid back, but also professional person I've had the pleasure to have help me. Even after we closed and moved into our house, Kathy continues to assist us with her knowledge and answer the plethora of questions we have about early homeownership.
Five stars isn't enough. Wish I could give more.