Jeff is BY FAR the best Loan Officer I've worked with. I'm not a first time home buyer - I've had other mortgages in the past. So, I know how the loan process works and what to expect. I can tell you that Jeff exceeded my expectations in every way. He made the process smooth, quick, and easy. Whenever I had any questions, he wasn't satisfied until he knew that I understood everything clearly. He'll tell you that he's available anytime, and he really means it. Always replies to texts and emails in a timely fashion. Late one Saturday we needed an updated pre-qual letter with our offer on a home that was getting bid up - Jeff made it happen, and we got our dream home! Thanks Jeff!
★ ★ ★ ★ ★

Kevin Carney

Jun 8, 2019

Jeff Hanks

Sr. Loan Officer AmeriFirst Financial, Inc. NMLS #999304
Corp NMLS ID #145368; AZ BK #0013635

HELPING PEOPLE IS WHAT I DO!

Thanks for the opportunity to assist you with the financing of your home. If you are going to work with someone, it only makes sense to work with the best. Working with a great Mortgage Loan Officer makes all the difference in obtaining the best loan product. I have extensive knowledge in conventional, FHA, VA USDA Rural Housing, Down payment assistance and many other mortgage loan programs. Communication with my clients and agents is my #1 priority; with me, you will get straight-forward, honest answers every time.
Jun 30, 2020
★ ★ ★ ★ ★
Jeff was simply phenomenal in helping me out with the purchase and sale of my new home. He went way above and beyond to help me determine what would suit my financial needs and how to go about it. He was always readily available to clarify and discuss the financial issues involved. He is a pleasure to deal with, very pleasant, very helpful, and extremely knowledgeable. I highly recommend him!
Jun 8, 2020
Attorney
★ ★ ★ ★ ★
Jeff was absolutely great to work with on the financing of our home purchase. He and his team were professional and knowledgeable in guiding us through the home financing process. They communicated extremely well with us and were very responsive whenever we had questions. They worked hard for us, and we would highly recommend their services.
May 26, 2020
Project foreman
★ ★ ★ ★ ★
I have been a mortgage lender in the past. I am very picky when it comes to a lender representative. Jeff Hanks was a consummate professional! He and his team exceeded my expectations. They were very organized and thorough. They performed their duties ahead of deadlines and fulfilled all of their responsibilities perfectly!!
May 18, 2020
Engineer
★ ★ ★ ★ ★
Jeff did a great job, very knowledgeable and experienced. Jeff and his team always kept me up to date and were always working in the background while waiting to lock in my my refinance rate.
Apr 29, 2020
Agency Principal
★ ★ ★ ★ ★
Jeff did a fantastic job of watching the interest rates and locking mine in at the perfect time. Additionally he did a fantastic job of keeping me informed of the progress of the loan through out the entire process. I would recommend using Jeff Hanks for any new home finance or existing home refinance needs.
Jaymie Jones
Apr 27, 2020
Director of Sales
★ ★ ★ ★ ★
Jeff was great through the process. Very straight forward. I’m glad I could rely on him to help me when to lock in a rate. I highly recommend Jeff he is knowledgable and very professional.
Apr 27, 2020
★ ★ ★ ★ ★
Jeff was a huge help in getting our refinance done. He made us feel like we were his most important clients. I personally witnessed him treating his other clients the same.
Jeff had our best interests in mind from day one and he took the time to answer all of our questions. He explained in detail the refinance process every step of the way.
I feel like we got the best possible outcome for our current financial needs and we owe that to Jeff.
He’s as honest as they come and I recommend Jeff to all who are considering a refinance or purchase!
Apr 24, 2020
Director of Sales Development
★ ★ ★ ★ ★
I have held off in the past from refinancing my mortgage because I didn't want to go through the hassle of it all. I was blown away with how simple and smooth the process was with Jeff and his team. I was able to sign most the documents just from my phone or computer. The few that I had to print out, I could easily take a picture and upload it to their system. Jeff and his team were great with communication. I was always in the loop and clearly knew where we were at in the process and what the next steps were. On top of that, we got a great rate and the fees were lower than I thought they would be. Jeff was always up to date with the market and knew when to pull the trigger, which is difficult to do at anytime, let alone during the Covid-19 Pandemic.
Apr 4, 2020
★ ★ ★ ★ ★
Jeff has been awesome for us. He got us the best deal and really has our best interest in mind
Mar 29, 2020
First-time home buyer
★ ★ ★ ★ ★
Jeff Hanks was wonderful to work with, and made the financially stressful aspect of purchasing my first home very simple and easy. From our first encounter Jeff was friendly, and receptive to all questions and helped explain everything to me so I knew exactly what was going on. I would highly recommend Jeff to anyone I know looking to purchase a home, and plan on providing his information to everyone I personally know going into the market. Thank you so much Jeff! I love my new home.
Mar 20, 2020
Financial Advisor
★ ★ ★ ★ ★
Jeff has great personalized service, an efficient process, and was available after regular business hours.
Feb 24, 2020
Jeff did a fantastic job with my financing. I will recomend him highly.
Feb 18, 2020
Construction Manager
My past experience in refinancing homes has alway been such a time consuming event and seemingly endless. Because of this I was hesitant in doing it again, but as I started to work with Jeff and his team I quickly realized that this was going to be different. Jeff and his team were very helpful, professional, had amazing resources to work with and turned around my loan for my home very quickly. I am so impressed with the outcome. I urge anybody who is considering refinancing their home to do so with Jeff. You will not be disappointed and happy you decided to work with such a great team.
Thanks Jeff, you will be referred to my friends, family and neighbors.
Feb 13, 2020
★ ★ ★ ★ ★
Jeff was absolutely amazing to work with. I knew nothing going into our refinance and Jeff helped us through the entire process. Quick responses, answers that I understood and was there for any help we needed. His best interest was in his customers, which is a great feeling! Would recommend him to anyone!
Jan 24, 2020
Finance Manager
★ ★ ★ ★ ★
Jeff and Jenny made the loan process smooth and easy. Jeff was very good about communicating when something was needed and keeping our family on track with the home purchase. I would definitely go with Jeff and Jenny again on a future loan.
Nov 21, 2019
Shop Manager
★ ★ ★ ★ ★
My wife and I moved our family down here and didn't have anyone to refer to. Our realtor suggested Jeff because of how trusting and reliable he is. Jeff always gave me a straight answer and clearly detailed what was needed. He worked to get my family and I a loan we could handle, and not one that would make the bank more money. If you want good quality go to Jeff Hanks.
Nov 20, 2019
Attorney
Unbeatable personal service! And the fastest application-to-closing I've ever done in my 25 years of buying and refinancing. Jeff and his crew handled a lot of the behind scenes hassle, pushing and chasing people and paper for us, making our approval and closing fast and easy. We closed in just weeks, even with the walk-through appraisal and inspections our VA lender required.
From phone call to funding, I've never had more knowledgeable, efficient and personal service from a loan officer in pushing the process through so smoothly. We closed so fast, we're now tracking down our contractors to bump up schedules on our remodeling work sooner than we were expecting.
~ T.hanks J.Hanks!!
Oct 25, 2019
District Manager
★ ★ ★ ★ ★
Jeff was incredible throughout the whole process. Often times getting a loan can be a long process but Jeff made it so fast and efficient. I really appreciate the follow up throughout the entire process. Very professional and would HIGHLY recommend Jeff and his team! Thank you so much!
Oct 14, 2019
Field Supervisor/Realtor
★ ★ ★ ★ ★
Jeff Hanks is amazing! I have had the pleasure of working with Jeff on several mortgages over the years. Jeff has delivered seamless service on my behalf and also my clients.
Just recently Jeff watched the rates with me for almost a year, then knew exactly when to move forward and lock in an amazing rate at just the right time. Honesty the loan could not have been better in any way. I received everything I was hoping for and more!
Jeff is amazing to work with, I appreciate his hard work, communication and making all of my options understandable. I am a client for life!
Oct 1, 2019
Home buyer
★ ★ ★ ★ ★
Jeff was absloutely amazing to work with! He was patience and understanding and really helped us through the whole house buying process. He took the time to explain things thoroughly to us as this was our first experience with buying a house! We would 100% recommend Jeff to all of our family and friends! Thanks again Jeff!
Aug 2, 2019
Senior Training Liaison
★ ★ ★ ★ ★
Working with Jeff through this whole process was very smooth. Even from the very first little conversations that were before any of the paperwork and forms, Jeff made himself always available for me and our many questions about anything having to do with buying our new home. Having someone who knew the answers about each question and scenario, just made the stress of buying our home disappear. Thank you!
Jul 25, 2019
Head of N.A. Sales Development
★ ★ ★ ★ ★
Jeff was amazing to work with. We needed to move quickly to close on time and he nailed the timeline. Not only did Jeff to a great job funding the loan, but he even helped our realtor with best practices and advice and how to win the house in the first place. We would not have found and purchased our home without Jeff's help. He was super easy to work with. I would HIGHLY recommend Jeff to my closest friends and family.
Jul 12, 2019
★ ★ ★ ★ ★
This is the second time that we've worked with Jeff and once again he managed the whole situation with ease, professionalism and honesty: Thank you Jeff!
Jun 29, 2019
★ ★ ★ ★ ★
Jeff is the person to talk to when it comes to mortgages! Knowledgeable, professional and the most important thing is he is not afraid to crack a joke to ease the stressful time. Just give Jeff a call you wont be disappointed. He just helped me refi my home and it was a piece of cake. This guy thinks of it all and even when your not by a computer or on vaca he always has the solution to keep the process going!!
Jun 8, 2019
Learning Talent and Development Coordinator
★ ★ ★ ★ ★
Jeff went far beyond the norm with my loan. I had a difficult situation and he was positive thoughtful, professional and honest. I would not have my new house if it were not for Jeff's knowledge and commitment. He is something special.
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AmeriFirst Financial, Inc., 1550 E. McKellips Road, Suite 117, Mesa, AZ 85203 (NMLS # 145368). 1-877-276-1974. © 2020. All Rights Reserved. This is not an offer to enter into an agreement. Not all customers will qualify. Information, rates, and programs are subject to change without prior notice. All products are subject to credit and property approval. Not all products are available in all states or for all loan amounts. Other restrictions and limitations apply. AmeriFirst Financial, Inc. is an independent mortgage lender and is not affiliated with the Department of Housing and Urban Development or the Federal Housing Administration. Not intended for legal or financial advice. Visit https://amerifirstloan.com/pages/state-licensing for all state licenses information. Visit NMLS Consumer Access at https://www.nmlsconsumeraccess.org/.