Nov 13, 2020
Valentina Ballesteros
Homeowner
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Cindy is one of the BEST mortgage loan officers I've ever worked with! I chose her over several other mortgage financers because of her creativity to use her knowledge and experience in achieving the best scenario with what she had to work with (i.e., my credit score, financial goals, and property value). She was able to give me a very low interest rate, convert from FHA to Conventional, get cash back AND lower my monthly mortgage by $300!! I also chose Cindy because she is SOOO personable. With Cindy, you feel like you are speaking to a friend who wants what's best for you instead of a lender who you might be skeptical about in the back of your mind. Some loan officers get irritated when they have to change the paperwork, but not Cindy. She was so flexible, patient, and supportive when I changed my mind to get a cash out and I still wanted to meet my other 3 goals. Lastly, I absolutely appreciate the weekly Friday e-mail updates from Cindy. She covered the status of the loan, what to expect next and what actions I needed to take. This communication is priceless - especially when you are left wondering how to budget your finances for your mortgage payments while the loan goes through. I'm so grateful that my sister recommended Cindy to me and I HIGHLY recommend her to YOU!