Mark Taylor

I highly recommend NOT using this company for any of your financial needs. They tell you you have to use their preferred lender this is NOT true ! Don’t use them!! Your agent, if you have a good one should have a preferred lender use theirs. So to begin with on why I DO NOT recommend them & why my experience was so NEGATIVE. First they MISQUOTED me at least 3-4 times which is highly frustrating when you are on a budget. Second they are Extremely aggressive to get information from you immediately even when you are communicating with them you are at work and are not available or able to get them what they are asking for until later that evening. Third they will threaten you that you need to get them what they are asking for otherwise you are not living up to your agreement (I got them everything they asked for within a 24/hr period) I still got this threat. Fourth my agent gave me a $500 credit after I already paid ALL my quoted closing costs and they used it all except $25.00 of it stating my fees went up!!! Of course they went up as they saw this credit and used it to their advantage to screw me out of a refund!!! They are unapologetic very pushy & to me they obviously make multiple ERRORS which end up costing the client. They should be professional and own up to their financial errors; however, they don’t so the client pays! Horrible company with employees who you can not trust to quote you accurately and in which you have to be pushy just to get any kind of assistance from them!! Again DO NOT use them! Buying a house should be exciting but with this company it has been extremely stressful and they will attempt to deplete all your savings!! I will be refinancing as soon as I possibly can so I do not have to deal with this company!!

I don't think anybody could have done a better job than mark and his staff they were amazing too work with and I appreciate all the time and effort they gave me thank you guys for everything .

Mark and Angela were excellent! Made the entire process easy and uneventful.

I'm not that great at writing reviews, but I can tell you is that the Mark Taylor team has gone out of there way to help me get a house.
I enjoyed working with Angela and she has held my hand every step of the way.

Eric.

I could not be happier with the service I received at the Mark Taylor office. Angela Bates was who I worked with to buy my home. Angela is quick to respond via email, text and/or call to any of my questions and needs. She helped the entire transaction feel seemless by explaining next steps and walking me through whatever questions I had. I would 100% recommend this office to help a family member buy a home.
Thank you!!!
Julie

My representative from the Mark Taylor team at the beginning was Cindy. She left to pursue other avenues a long my journey and I started with Angela. The transition was smooth even though some of the other event in the process were a bit trying. Cindy stayed in contact and checked on my progress and Angela was a great help to me and available anytime I had questions. I felt that I was more than just a number on a sheet of paper. Each person involved along the way was just as invested as I was in seeing me reach my goal of owning my own home.

I worked with Angela bates, she did everthinnin her power to make this painless. ( I am also in mortgage business) so I’m very familiar with the process. She was very helpful anytime I had questions about anything she always got back to me. Always followed up and was acessible. Thank you Angela I really appreciated your compassion and understanding through out this process.

Mark taylor and staff were outstanding and super easy to work with. Couldnt believe how painless my first homebuying experience was. Would highly recommend mark and his team for any home loan needs.

We are delighted to recommend Mark Taylor and his team at Amerifirst to everyone. We thank the entire team, such professionalism was shown throughout the entire process. Especially Angela Bates, our contact who was by our side, went above and beyond and knows her business making us feel confident the right house was out there. We knew by having the quick approval which there were several as we had one of the very challenging Sale & Purchase but Amerifirst came in to Save the Day, literally, We are grateful for the experience of doing our lender business with them and highly recommend to everyone.

The approval process was very thorough and at times a bit daunting but Angela was a great help in guiding us through the process.

Mark Taylor's team, in particular Angela were truly amazing. Angela went way beyond any Mortgage Loan Officer I have ever worked with, to get things done. Thank you Angela!

Mark and his team did an excellent job of guiding us through the process of obtaining a competitive loan. Moving from out of state, Mark made sure I was aware of the requirements here in AZ. His assistant Angela Bates also provided immediate response when needed. These guys made the home purchase stress free. Thanks
Mark