We secured a mortgage for a second home in California. Our primary residence is in the Midwest. Sharon was our loan officer beginning with the necessary pre approval letter. Due to COVID-19, the entire process was conducted remotely. Sharon was professional yet easy to work with and readily available to answer questions. Although approximately 46 days to get final approval, apparently due to underwriting, required amendments to extend the closing date was stressful, Sharon assured us
that delays were only due to volume of applicants. About a week after closing, an audit found an error in the signatures on the note due to an error by the notary - selected by the escrow company. Again, Sharon helped us correct the error and facilitated reimbursement for the cost of overnighting the document. I would definitely recommend Sharon, especially during these abnormal times.
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Margaret Gast
Retired snowbird
Nov 3, 2020