Jan 19, 2021
I can't recommend Jeff strongly enough. I am a recent first time home buyer and knew next to nothing about the home buying process when I started on my journey a year ago. Jeff sat down with me and explained the whole process to me, answering my many questions along the way. It made me far more comfortable with the process after meeting with him and just learning how everything would go after I found a house.
In this market, you have to move quickly on a house and Jeff was able to provide me with the documents that I needed to make an offer as soon as possible. I could reach him or his team and they got me what I needed ASAP. You will know what is going on with you loan or what they need for you. They are very good about communicating and I would get updates on a consistent basis.
I think another aspect of Jeff and his team that truly set them apart is their compassion. I, along with many others, lost my job in 2020. I had to back out of an offer on a house and was so disappointed. They completely understood and gave me the time I needed as I was looking for employment and getting my feet back under me. They didn't hound me or keep asking when I was ready to get into a house. They understood the situation and when I was ready to start looking again after I found a new job, they were right there to support me along the way!
I feel so fortunate to have such a great lender because I know that is certainly not the case with everyone. I know that whenever I move into my next house in the future, I will absolutely be working with Jeff again.
I also have to mention his wonderful team, Alicia and Morgan. Both were so professional and patient with me. He has some great people working with him!