May 22, 2018
Staff Services Analyst
Rylee was wonderful. I did not have an appointment and it was on a Saturday, when I was available. I visited this facility before when I was thinking about buying a house and I knew what information I would need, so I had everything that was required of me on the first day. After that, it was very quick. I needed to refinance and ask for additional money, which was provided. My eligibility went very quick and the whole process was very smooth. I did not have to miss any work either. Rylee kept things on track and answered me right away when I had a concern, even thought it was way after business hours. I also had another situation that I asked advice about and she was able to do some research and get me the information I needed. I would recommend Rylee Farmer every time and I have. Thank you for your assistance.