Ever since Heather started with Rosland Capital in 2011, she has repeatedly been the highest-rated representative in customer satisfaction year after year. Heather's track record of superlative customer service precedes her years at Rosland Capital. Prior to working in precious metals, Heather worked in banking in the affluent neighborhood of Beverly Hills, CA, where she was awarded Regional Relationship Banker of the Year. Foreseeing the future direction of banking and having personally experienced the power of gold as a hedge against a collapsing currency, Heather took her expertise in finance and moved into precious metals. With her impressive resume, Heather had access to many precious metals firms. Wanting to affiliate herself with nothing but the best in both reputation and customer satisfaction, Heather elected to join the Rosland Capital team. To contact Heather directly, please call (310) 593-2480.
About Me
Senior Account Representative
Rosland Capital
Pinned Recommendation
JP
I really don’t know where to start regarding my praise for Heather Ho except to say that as a first-time precious metal buyer, I feel like I have been coordinating with Heather for many years. Her kindness is very reassuring, and her professionalism and knowledge of her product is unsurpassed. I have no problem whatsoever recommending her to people that I know who may be interested in purchasing precious metals. She is most likely one of the best in the industry.
I was extremely satisfied with the service I received especially when Heather Ho became my representative. It was a delight working with her because she always went way beyond what was expected. She made sure I got the best pricing and always offered several options. She provided 4 pre-paid boxes and when I sent her the tracking numbers she provided a link for them so I could track their location. Heather Ho is the best!
JM
Heather Ho has been my representative now for over 2 years. She has always been incredibly patient with me and my wife. No matter what time of day we call, she is quick to respond...even when we call her after hours. She is able to explain things to us in an easy to understand fashion and if we need further clarification, she has no qualms repeating. Earning our business is one thing but to know that she's on top of her game even when it comes to customer service reinforces our trust in Heather. We transferred 20% of our IRA into gold in 2022 and with gold having gained $880+ an ounce since just 2 years ago, we are incredibly satisfied with our decision but more importantly, with having someone as knowledgable and as kind and courteous as our representative, Heather Ho.
HF
It is my pleasure to write the following review on my very reliable gold lady Heather Ho. I have been a very successful person but eleven years ago, at the time I contacted Heather, I knew gold was very necessary for my future financial well-being. I took a shot with Heather eleven years ago, and today after three separate buys over those eleven years, I am very satisfied with the results and so relieved with reference to my financial retirement future. I was very fortunate to find that very reliable lady that I can really depend upon to find the right gold for me, Heather Ho!
JS
I want to commend the representative, Heather Ho, from Rosland Capital for all of her help and attentiveness in regards to informing me about investing in gold and silver in my IRA. I was just thinking about getting into the process and with the patience of Heather Ho, I made the leap and am so happy that I did! She was so informative and understanding in regards to my financial needs. Explained everything about investing in precious metals from A to Z and in terms that I could relate to. I am just so thankful for Heather Ho and her help with growing my financial wealth. Thank you Heather Ho!!!
MF
Heather Ho has been my agent for the past 1 1/2 years. Heather has always been courteous, respectful, efficient, & professional. She explained every transaction & ensured that I understood my choices. Heather has been available, patient, & always had my best interest in mind. I trust her suggestions & know that the transactions will be completed in a timely manner.
KR
Dealing with retirement, investments and financial planning can be overwhelming. Heather Ho makes all of that easy. She is patient, knowledgeable and exceedingly helpful. For over 10 years, she has helped me and my family navigate the complexities of our investments with unfailing guidance and expertise. I would trust her with anything and everything in the space of precious metals and investing. There aren't strong enough words to convey my appreciation for her help over the years.
PM
Heather Ho has been my contact with Rosland Capital since 2020. I could not ask for anyone more knowledgeable, compassionate, and honest. When you trust the person taking care of your assets that says a lot! I highly recommend Heather, she's so kind and patient. She makes sure you understand what is taking place. I'm so thankful to do business with her. In my experience, when doing business with a company, you're doing business with the person you are in contact with. I'm thankful for Heather and I feel as though she's a friend as well as a business partner. I wish her the best of the best, she definitely deserves it.
TH
A few years ago, I called Rosland Capital to ask about precious metals for my IRA account. I was referred to Heather Ho, and that was my lucky day! She thoroughly answered all my questions. I knew I was in good hands with Heather. She certainly knows how to inform a client and gives various choices with a clear explanation of each. I have made additional purchases through Heather. I have also contacted her several times with questions. She never disappoints me because she returns my call as soon as possible (same day) and gives answers I can understand. Heather is a FIVE STAR person. She follows through to the completion of a purchase and follows up with me to be sure everything has met my satisfaction. I highly recommend Heather Ho of Rosland Capital in Los Angeles!
SV
Heather Ho has been fantastic! My Dad is not doing well and I needed to access and understand his account as his POA. Heather provided help and direction in a very easy to understand and informative manner, always having my Dad's best interests in mind. I would recommend her to anyone looking to open an account. She is very knowledgeable and explains things in an easy to understand manner, very responsive and follows through to make sure all your questions and needs are met.
SS
What a great experience working with Rosland Capital and Senior Account Representative Heather Ho. Having no knowledge of how precious metals worked, she taught me the important role the gold/silver precious metals industry play. Her years of experience in this field was apparent during our first meeting. I will be sharing my experience with Rosland and Heather's name with colleagues.
MW
I met Heather Ho on the phone approximately ten years ago when I called Rosland Capital to inquire about possibly purchasing some precious metals to round out our financial portfolio. Heather was the epitome of professionalism. I was extremely impressed by her knowledge and her willingness to teach me what I needed to know as I considered venturing into a new investment opportunity. Over the past 10 years Heather has repeatedly amazed me as she continues to demonstrate her commitment to her customers. If I call Heather with a question or need help, she always returns my call even if is long after her normal workday. I appreciate Heather as she has never left me hanging. Heather is kind and patient and always willing to freely share her knowledge. She is the best of the best!
FW
Heather Ho at Rosland Capital is a real pro in handling precious metal accounts. She knows her stuff and is quick to teach newcomers and those of us with limited knowledge the pros and cons of purchasing precious metals. She is consistent, trustworthy and dependable. Her work ethic and customer service is superb. Heather will quickly become your friend as you begin to work with her and place your first few orders with Rosland Capital.
RK
Transferring a traditional IRA to a self-directed, physical gold-backed IRA takes someone with a deep and thorough knowledge of the mechanics of making it happen. Heather Ho clearly has that knowledge. I'm sure my account was not a large one for Heather, but it did not make any difference to Heather. She treated me like a millionaire!
AR
Heather Ho is an amazing rep!!!! She handled my transaction with professional and responsible actions. I would ask her to handle any of my accounts without a question! I really don't know what else to say except why trust anyone else when you can access her talent! If I could give her 1 million stars, I would!
JS
To who this may pertain to. I felt compelled to give a review to Heather Ho as she has been so kind to me in my meager purchase during Covid. Since I have consulted with her another couple of times. Each time she has seemed more interested in my well being and my investment, than trying to make a commission sale. This day and time is a rare and fresh breath of air. Thank You Rosland for having people you feel like you can trust. A happy small investor.
BD
Regarding Miss Heather Ho, she anticipated every question I had and answered them. She relieved all of my anxiety. She was very personable. I could not be happier with this transaction. The coins are very high quality. And I am thrilled !
Thanks Heather YOU ARE THE BEST !!!!
Thanks Heather YOU ARE THE BEST !!!!
CC
Exceptional! A company with heart and integrity. My purchase of gold via their Account Representative, Heather Ho, has already paid back in high dividends. Heather's ongoing, reliable customer support is a great comfort. I just called her for advice on Silver purchased from another company since my concern was getting the best "Buy-back" rate from a well known, yet bankrupt organization. I'm a 100% Disabled Veteran that totally relies on people who I can trust. I'm grateful that Roseland is a strong firm that can afford Account Representatives with her high caliber level of expertise who genuinely care's for their customers. I also realize how important a firm's reputation is in terms of predicting whether they'll still be around when it's time to contact them for a reliable "Buy-back." I genuinely feel like I'm in good hands with Roseland.
PW
From the very beginning, Heather's immediate response time is what impressed me most. She stayed in constant contact with me throughout the entire process, which can be very daunting to the novice. She walked me thru the process, assisted with my company to transition the IRA rollover seamlessly, gave me every available discount and then some. She followed up every step of the way, answered every question and followed up after the process was completed to make sure I understood what was done, and that I was satisfied. I highly recommend Rosalind Capital in general and Heather Ho in particular if you want top quality service and peace of mind with your investments and your future!
AR
I would like to take this opportunity to recognize the superior service that has been given to me by Heather Ho of Rosland Capital. She knows her area of service as well as anyone I have ever known. She follows through on every transaction and leaves nothing to chance. I've made multiple purchases from Heather both inside and outside my IRA and have been repeatedly impressed each and every time not only by her honesty but by her care and concern. To her supervisors I would say she is a tremendous asset to your company. Heather Ho is as phenomenal of a representative as they come and deserves any additional compensation you might give her. She would be an excellent supervisor in higher management. Thank you again Heather for the unparalleled guidance and customer service you've given me all these years.
CM
I would give Heather Ho 5 stars for her service. She literally gave me hours and hours of her time educating me on metals price history and precious metals IRA so I could make very informed purchases. Heather stays with you during every step of the process so all transactions happen seamlessly! She tracks all deliveries from shipment to delivery to ensure all products are delivered safely to customers. She is also very generous to existing customers by providing gifts when they refer clients to Heather for gold and silver purchases. Best customer service I have ever received for any product I’ve purchased!
MK
As a former Financial Advisor, I have only rave reviews for Heather Ho and Rosland Capital LLC. From our first phone call to receiving our purchase Heather was on top of every aspect of our business transaction; phone calls, emails, text messages. We were completely comfortable investing our hard-earned money and very satisfied with Heather Ho as a competent, intelligent professional. We will continue to do business with Heather Ho and Rosland Capital. I would highly recommend them.
PS
Heather is a most unique person. I was very happy that Heather took my call at Rosland Capital. I have never before had the privilege of working with someone that took so much interest and care with me. She takes all the time you find necessary and will answer all questions. She also tells you everything about the product that you need to know and gives very convincing reasons why you should buy gold. I felt very confident when I was done and was more than happy to buy additional gold shortly after the first purchase. I would highly recommend using Heather over anyone else you might find to sell you gold or silver. She was patient with all the flubs that I made in the transaction and help me correct them without complaint. I was very appreciative of the time she spent during the purchase process. Her knowledge about gold and silver is extraordinary and she’s more than pleased to share that information with her clients.
JL
Little did we know when we submitted an inquiry to Rosland Capital for information that we would be lucky enough to receive a response from Heather Ho. We were initially hesitant and honestly a little intimidated to make a gold purchase, but Heather with her infinite experience truly made us feel confident in our purchase. She asked about our goals and made recommendations that were aligned to OUR goals, and actually recommended we purchase less.... Did you hear that? A company rep saying spending a little less will help you with your overall goals... Heather cared about what WE needed, and well that's integrity right there.
We could not recommend Heather enough, wonderful lady, outstanding representative for Rosland Capital. They are lucky to have her, we were lucky SHE was the rep we connected with! There aren't enough stars to give our experience working with Heather!
We could not recommend Heather enough, wonderful lady, outstanding representative for Rosland Capital. They are lucky to have her, we were lucky SHE was the rep we connected with! There aren't enough stars to give our experience working with Heather!
JC
Heather Ho is my new best friend! When working with another company, who kept raising red flags, Heather clarified and made my rollover a smooth transition. She spent so much time explaining the process that even a “newbie” like me understood what was happening.
Heather saved me from working with a company that was not looking out for my best interest.
If you’re looking to add precious metals to your portfolio, Heather is definitely the representative for you.
Heather saved me from working with a company that was not looking out for my best interest.
If you’re looking to add precious metals to your portfolio, Heather is definitely the representative for you.
