Sep 20, 2020
Lisa Lowe at EPIC Home Realty
Realtor® GRI® CMRS® SRS® ABR® RCS-D™ SFR®
Susan, you and your "people'' are truly amazing and epitomize what true customer service is made of. This was not your escrow and you pulled off a damn miracle when the title company with the escrow essentially told us to figure it out on our own and come back when we had it "fixed"!!!
Let me tell you that your efforts saved the dream of home ownership for at least 4 Buyers and Sellers in this contingent upon contingent upon contingent transaction chain. I am truly in AWE of you and your Security Title team's tenacity when there was no responsibility on your part!!!!
This is exactly why I ALWAYS choose Security Title for my clients. You know I will be sure to tell anyone who will listen, this story until I am old and gray! Thank You! Thank You! Thank You! Seriously, I am nearly in tears thinking of what was nearly lost for my very sweet, very appreciative client who is finally buying her forever, dream home at 75 years of age! So Extremely Grateful!!!!