Felicia Tapia

Client Services Manager SmartZip Account Managers
Leading and mentoring a talented team of Account Managers to help clients grow and achieve goals while simultaneously strengthening relationships.

Client advocate. Tenured relationship manager.
Feb 26, 2020
Felicia was wonderful. She solved the issue immediately and responded in a timely manner.
Nov 4, 2019
Real Estate Broker
I am happy to say that Felicia has impeccable customer service manners. She was empathetic to our situation and offered solid alternatives and solutions to our situation.

We are very happy as to how she was able to resolve what seemed to be an unsolvable situation.
Nov 4, 2019
Realtor with Berkshire Hathaway Home Services
Felicia, is excellent at her job, she goes above and beyond to provide excellent customer service and finds the right to solution if a problem arises.