Mar 26, 2021
For the record, I'm not all that big on leaving feedback, but when it's well earned (in either direction) I'll take the time to do just that. The following feedback is well earned ...
We've had the pleasure of working with Jaxzann in the past, so when it came time to refinance our home the selection of a mortgage lender was an easy decision (full disclosure: as informed consumers we did investigate others).
Following the aforementioned investigation into other lenders I called Jaxzann. Less than three weeks later we were at the closing table, the process having gone as smoothly as we could have reasonably hoped. Not surprisingly, that's exactly how things went on the other transactions she's helped us with.
Jaxzann is knowledgeable and professional, and she has a solid team at her disposal. That she has a very easy way about her is an added bonus.
Oh, and costs - can't forget the costs. Comparing mortgage offers can be a time-consuming exercise in frustration, but it's an important one. Suffice it to say that what we paid was very competitive in the industry, particularly given the level of service provided.