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Rachel & Tracey

Escrow Officer Ticor Title San Diego
Dec 7, 2020
Branch Manager
As challenging as this year has been and as busy as we have been, Rachel always steps up, gets our docs out, works diligently to address issues and get them corrected/resolved, and maintains a great attitude. I am very grateful for Rachel and Tracey and they deserve more recognition than I can give.
Sep 28, 2017
Home Loan Mortgage Consultant
Rachel and Tracey are true pros. I have been in the lending industry for 30 years and I truly could not ask for a better team to work with. Rachel and Tracey are responsive at all times and my customers are beyond pleased with their service. I know my customers are always in good hands with these ladies.
Aug 16, 2017
Mortgage Loan officer with US Bank
I have been in the biz for 15 years and dealt with many title/escrow companies. Was introduced to Rachel 4 years ago and I will never leave her. She responds quickly to emails, explains things clearly and makes biz easy. More importantly, she takes the extra step to get things done. Earlier today she informed me that my client had a solar lien on the property. She called the solar company and started the UCC termination process. That type of service and knowledge is hard to find these days. All my business goes to her!
Jul 31, 2017
Private Banker

Everything was great wit you guys. Thank you so much for you both being responsive and great client service. Very professional.
Feb 14, 2017
owner of Pizza Nova Restaurants
I am so happy to write a recommendation for Rachel Carrillo, I sincerely hope that the powers that be read this.
There were several issues that we had with the refinance of our home loan, vesting title and the subordination of our equity line, the later being the most difficult.
There were extreme difficulties resolving the subordination with California Bank & Trust, they weren't responding to us after almost 3 weeks. After Rachel tirelessly pursued a response from CB&T, we had a subordination agreement.
However, in the eleventh hour the lender Wells Fargo, De-funded the loan because of in-corrections with the subordination by CB&T. Again, Rachel came to the rescue and after what seemed to be forever, she was able to push her way up the chain at CB&T and escalate to have the corrections resolved and we recorded later that day.
I have already told several people out this story, you may feel free to contact me to assist in any way!

Sincerely,
Kelly Bowie

My Associations

Ticor Title San Diego - Team Members