May 10, 2017
Joseph & Vanessa
Engineer & Housewife
Before we met Melissa Haugh, we were shopping for a realtor to sell our home in Campbell. We wanted to find someone who was familiar with this area where we lived for about 10 years. Surprisingly we found this task more challenging than what we initially thought it would be. Many of the realtors we talked to were cold and the brief experience gave us the impression that we needed their service more than they need us.
Fortunately, my sister’s fiance overheard that we were looking for a realtor and referred us to Melissa. We quickly knew that we had found the right person after we spoke with her over the phone. She seemed genuinely down to earth and we felt like she’s the person we could easily trust. Melissa meticulously went through the entire process with us in person and made sure any questions we had were answered. More importantly, she sold us on her game plan and how she will succeed for us on selling our home. I remembered one conversation I had with Melissa where I asked her what was the longest period she had experienced before selling a home. She answered, ‘two months.’ I then asked her, ‘what happens if you can’t sell our home within that time frame?’ She answered, ‘it’ll never happen.’ I asked again, ‘just what if..’ Melissa confidently said, ‘it never happens. I will quit my job if it does!’ The confidence I saw in her that day was very powerful and honestly this is the kind of person I want on my side fighting for me!
Melissa was our quarterback and we followed her lead without hesitation! She gave us a list of chores to do to make our home more appealing to prospective buyers, like adding mulch to the front, removing the screen door and pressure washing the pavers in the back. She also suggested we should paint the exterior of house and referred us to a reliable handyman that could do the job at a very reasonable price. Melissa saw that we had our hands full with newborn infants (twin girls) and went out of her way to accommodate our schedule. She made sure we were aware of all the inspections needed and kept us in the loop with weekly updates. Prior to the Open House, the home was stragetically staged with small eligant furniture to give the appearance of a more open layout plan. We trusted Melissa to provide our home with the maximum exposure necessary to sell.
The Open House showing was extremely successful with up to 70 groups in one day. Over the weekend, we received six strong bids with the highest bid well over $300K of the listing price!
We are extremely grateful to have met Melissa. She has far exceeded our expectations. Her recommendations were spot on! Melissa predicted Spring would be the best time to put our home on the market and scheduled all inspections early to make this happen. She also provided a recommendation on what the reasonable price should be to list the home at as well as when to accept bid offers. We felt the entire process went through flawlessly from beginning to end, according to Melissa’s game plan. The experience was very enjoyable and we would definitely recommend her service to any of our family and friends! Thank you!
Joe and Vanessa