Apr 10, 2020
New Home Owner
Hands down the Best in the Business! Kelly Gardner was recommended by my real estate agents Kerrick and Huda Helton. From start to finish, she blew my expectations out of the water.
Kelly went above-and-beyond providing paramount customer service through the entire loan process. No questions were too small or dumb, she was quick to answer and get back to me so I never felt ignored.
She walked me through all the steps, providing Easy digital paperwork, and explained all of it in greater detail. Kelly and I had multiple conversations about the changing interest rates, tax implications (credits and deductions), and even the return-on-investment aspect of owning a house.
Even when we ran into delays, Kelly was always there to help and work with me along the way.
The dream house went from a 30-day escrow to a 60-day because of the Corona Virus outbreak and untold leans on the house. She coached me through locking the best interest rate that she hadn’t seen in a decade for a conventional loan.
All in all, I cannot speak highly enough of Kelly Gardner! She is in a class of her own--Superior. I wholeheartedly recommend Kelly Gardner with American Pacific Mortgage, and I will not hesitate to recommend her to family and friends!