Apr 12, 2022
Chelsea Liu
★
★
★
★
★
Words cannot describe how grateful I am to have found Kelly and her team (Jordyn). As first time home buyers I had so many questions, Kelly was always super patient and responsive and she gave us the best rates and fastest closing time of all the other lenders we called. When we put in offers, she always called the listing agent to make sure our offer is stronger even though she completely didn't have to do that (not to mention we kept losing bids). When we are in escrow that is when she really shined. Multiple issues came up on our end including a late payment that wasn't our fault, many complicated accounts, IRS taking much longer than expected, everything that could have gone wrong went wrong but everytime Kelly and her team came through. They are always available, working late after hours and on weekends, giving us multiple options, working with us to resolve every issue and reworking the file multiple times to make sure we have the best rates possible even though it means more work on their end. In the end, despite all the hardships we were able to close on time which is just a miracle and that is all because Kelly and Jordyn were so diligent and hardworking!
As a realtor I will be recommending Kelly and her team to all my clients. I cannot say enough good things about them. They really had our best interest which is rare in this market these days and again and again they came through when problems arise. Go with them and you will not be disappointed!