Rapunzel Martinez is an accomplished Escrow Officer with a remarkable career spanning over three decades. She embarked on her journey in the escrow industry in 1986, showcasing her exceptional skills and dedication right from the start. In 2006, Rapunzel joined Chicago Title Company, where she has made an indelible mark. Her unwavering commitment to excellence propelled her to achieve outstanding success early on in her career. In 2007, Rapunzel reached the coveted top 2% nationwide status, which she maintained for an impressive 16 years. Her consistent performance and unparalleled expertise have earned her the respect and admiration of colleagues and clients alike. Innovation is at the core of Rapunzel's professional approach. Always seeking new ways to enhance efficiency and streamline processes, she spearheaded the creation of a groundbreaking department called Escrow Connect in 2021. This visionary initiative focuses on leveraging the advanced systems developed by FNF company to maximize productivity and optimize workflow within the escrow process. Rapunzel firmly believes that by utilizing these cutting-edge technologies, not only can efficiency be maximized, but also the overall client experience can be elevated to new heights. The result is improved employee morale, enhanced client satisfaction, and increased profitability for all stakeholders involved. Outside of her thriving professional life, Rapunzel cherishes time spent with her loved ones. As a mother to three daughters and grandmother to four grandchildren, family holds a special place in her heart. Rapunzel Martinez's exemplary career trajectory showcases not only her remarkable achievements but also her unwavering passion for innovation and dedication to providing exceptional service within the escrow industry.
About Me
Advisor, Dept Manager, Vice President, Escrow Connect, FNF
Fidelity National Financial Escrow Connect
SM
We recently had a one day seminar with Rapunzel Martinez and staff. It was really great. It was inspiriing and fun! I feel excited and renewed and ready to take on new tasks! They all spoke and we did fun games and they made it really interesting and educational! Thank you Rapunzel and Team!!
JB
The seminar was enlightening! Love that there is a way to improve our Work Health. I'm still in need of more training for the Checklist/InHere/Milestones. I believe our company as a whole wants to all be on the same page. Some have more time than others to do the training.
Looking forward to getting this process down! :)
Looking forward to getting this process down! :)
Favorite line, "High Level Security = High Level Customer Service". I was already leaning toward the use of the inHere portal and after the presentation, I'm fully onboard. Felt that I needed more direction with the use of tasking and how to maximize efficiency. Molly's 1 on 1 helped yet would be nice to have some more direction.
DW
Rapunzel and her team were amazing. The presentation was well thought out, informative and entertaining. It was interactive and effective. Thank you!!!
Rapunzel is always ready to jump in and help solve any issues our escrow teams might be having. She is able to teach content in a clear, concise manner while holding your attention because of her engagement with the audience. Her main objective seems to be to make our jobs easier and she is doing a fantastic job at just that! She is always quick to respond to questions and concerns with answers and resolutions. I can't wait to see what Rapunzel and the Escrow Connect team do next as I'm certain my operation will benefit!
CG
Rapunzel is incredible to work with and I believe she really values her position and is always going the extra mile! She has a great attitude and is wonderful with communication! I always look forward to working with her as I respect and trust her greatly and would highly recommend Rapunzel to anyone!
MS
In just two words, I would say, "Game Changer"!
Rapunzel is amazing at what she does and has helped our operation accomplish, understand and implement tasking. She is a walking example of how it works which makes it so relatable for our team. She is an amazing coach, super successful Escrow Officer and Branch Manager and when she spoke and shared how and why it resignated. While we are still a work in progress, we wouldn't be where we are without Rapunzel. She is phenomenal!
Rapunzel is amazing at what she does and has helped our operation accomplish, understand and implement tasking. She is a walking example of how it works which makes it so relatable for our team. She is an amazing coach, super successful Escrow Officer and Branch Manager and when she spoke and shared how and why it resignated. While we are still a work in progress, we wouldn't be where we are without Rapunzel. She is phenomenal!
ML
Ahhhh…where to begin?? Rapunzel has truly been a God sent to my operation! The list of attributes she has brought to the operation is LONG ! What I love and appreciate most about Rapunzel is her ability to speak the language of all the people i value most and while imparting her
unlimited knowledge to these hard
working individuals they believe she understands their challenges and advocates for them! Rapunzel is the best!!
unlimited knowledge to these hard
working individuals they believe she understands their challenges and advocates for them! Rapunzel is the best!!
MM
Rapunzel and her entire team have been so helpful in guiding our operation. Her understanding of Escrow from her behind the desk experience brings so much to the table in helping the Escrow Connect team breakdown complex new ideas into manageable pieces that I can then take back to our operation to create success for our team. Thank you Rapunzel and the entire Escrow Connect team!!
