Jan 22, 2024
Tony Scardina
Assistant Vice President Sales Executive
I recently had the pleasure of working with Lori Scardina from Fidelity National Home Warranty, and I must say that her service is absolutely exceptional. From start to finish, Lori went above and beyond to ensure that all of my needs were met, and more importantly, exceeded my expectations in every aspect. I feel safer knowing that our home is protected!
One of the first things that struck me about Lori was her deep knowledge of the home warranty industry. She was able to explain everything in a clear and concise manner, making sure that I understood all the details and options available to me. Her expertise instilled a sense of confidence in me, knowing that I was making the right decisions for my home.
Not only did Lori provide valuable information, but she also demonstrated unrivaled professionalism and responsiveness. She was always available to answer any questions or concerns I had, promptly returning my calls and emails. This level of dedication made me feel like a priority, and I greatly appreciated her willingness to go the extra mile to ensure my complete satisfaction.
Furthermore, Lori's attention to detail and commitment to customer service were truly outstanding. She took the time to carefully review my policy and made sure that I fully understood all the coverage and benefits. Her personalized approach made me feel confident that I was getting the best possible service and protection for my home.
In addition, Lori's friendly and approachable demeanor made the entire experience pleasant and stress-free. She was not only knowledgeable and professional, but also genuinely caring and empathetic. Dealing with home warranty matters can sometimes be overwhelming, but Lori's positive attitude and patience made the entire process much more enjoyable.
Overall, I cannot recommend Lori Scardina from Fidelity National Home Warranty enough. Her exceptional service, knowledge, and dedication to her customers truly set her apart. If you are looking for a home warranty, I highly suggest reaching out to Lori. She will undoubtedly provide you with the same outstanding level of service she has delivered to me and many others.