Apr 8, 2023
Matthew Umberger
I am always pleased when Fidelity works my transactions. The process is always seamless, but what really stands out is the exceptional communication and keeping me up to speed throughout the entire transaction.
In my most recent transaction, from the very beginning, the escrow officer took the time to explain the process in detail, outlining the various steps involved and what I could expect. Throughout the transaction, they remained in constant communication with me, providing regular updates on the progress of the transaction and answering any questions I had promptly.
Their dedication to communication made the entire process stress-free and enjoyable. I always felt like I was in the loop and knew exactly what was happening at each step. They were also highly skilled in their job, which gave me confidence that the transaction was in good hands.
Their attention to detail was also impressive, ensuring that all documents were accurate and executed properly. They navigated any potential obstacles with ease and ensured that the transaction closed on time.
Overall, I was thoroughly impressed with the level of service and communication provided by the escrow officer. Their expertise and dedication made the entire process seamless and stress-free. I would highly recommend them to anyone in need of an escrow officer and look forward to working with them again in the future.