Monica began in the Title and Escrow Industry in 1987 as a receptionist, and began closing escrows in 1989. With a wide range of industry experience; working every type of transaction from Residential, Commercial, Builder/Developer, and everything in between; she was eventually promoted to Branch Manager in 1993. In 2010, Monica moved to Hawaii and earned her stripes in paradise while working REO Transactions as the Nation recovered from the fall of the housing market.
Monica is dedicated to helping her clients navigate the closing process, while providing each of her customers the highest level of support. She strongly believes that relationships are the key to good business and works diligently to make sure that every client knows how important they are to her.
With over 32 years in the Title and Escrow industry, Monica has gained the industry expertise that is crucial in being your partner in success here in Hawaii.
Monica is passionate about life with her Husband, Children, Granddaughters… and Major League Baseball! (Go Cards!!) She enjoys traveling, camping and volunteering with special needs children.
About Me
AVP | Escrow Officer
Fidelity National Title of Hawaii
Kosei Nagata
Escrow Officer
Wendy Gomes
AVP, Branch Manager, Escrow Officer
Tori LaPolla
AVP, Escrow Officer
Deni Kawauchi
VP | Hawaii Escrow Operations Manager
Henson Balais
AVP, Escrow Officer
Daisy Su
AVP/Escrow Officer
Rose Bento
AVP, Escrow Officer
Reta Chin
VP, Sales Manager, State of Hawaii
David Palk
Escrow Officer Fidelity National Title & Escrow of Hawaii
Kerra Wong
AVP, Escrow Officer
Mandy Marumoto
AVP, Escrow Officer
Cody Day
Assistant Vice President/ Sales Executive
Kurt M. Johnson
Sales & Marketing Fidelity National Title
Trisha Spencer-Kitayama
AVP, Escrow Officer
Kai Li Woolworth
AVP | Escrow Officer
Jasmine Bishaw
Escrow Officer
Kalia Goulette
AVP, Escrow Officer
Mercy Palmer
AVP, Sales Executive
Darrelle Glushenko
VP/Escrow Operations Manager
Debra Cabradilla
Escrow Officer
Christine Parke
Sales Executive
Yvonne Ahsing
AVP, Escrow Officer
Kristina Piasecki
Escrow Officer
Liz Hughes
Escrow Officer
Jarvis Isa
Escrow Officer
Maile Johnson
Escrow Officer
Brenda Betz
President, Hawaii Operation
Autumn Matsuwaki
Sales Executive
RR
Monica & her team consistently get the job done..'
JN
Monica and her team are on it!!
Many Mahalos for a super smooth escrow!
Many Mahalos for a super smooth escrow!
JD
Monica Smith is the BEST of the BEST of an EXPERIENCED escrow agent!!!
KK
Mahalo Monica. Although it may have been chaos behind the scenes, I appreciate you taking care of my clients with poise and professionalism. Edith, thank you for being a professional in the industry and taking care of my clients with Aloha. Greatly appreciated Fidelity Ohana!
DM
Monica has done a great job with our transaction. Maile and Monica make a great team and are very dedicated. Going going.
BK
Monica was available anytime we called with questions about our property sale and was always patient and friendly!
Being 5,000 miles away , Monica and Maile made us feel supported and reassured throughout entire process and transaction.
Communication,kindness and aloha
are such a gift to society in a chaotic, and upturned world-Monica and Maile are exceptional in their field !
Monica hit the winning home run
for our property sale !
Mahalo Nui 🤙🏽
Being 5,000 miles away , Monica and Maile made us feel supported and reassured throughout entire process and transaction.
Communication,kindness and aloha
are such a gift to society in a chaotic, and upturned world-Monica and Maile are exceptional in their field !
Monica hit the winning home run
for our property sale !
Mahalo Nui 🤙🏽
BW
Monica Smith worked very fast to help me with a quick close. It was thanks to this my client was successful in out bidding 4 other offers because we were able to offer creative terms. It was a great experience working with Monica and i'm glad I had her on my team.
KN
Monica Smith and Maile Johnson make a superior team. It is so refreshing to have someone answer the phone ALL the time. Their proactive updates made for a smooth transaction.
SB
Great job ...Thank you for doing everything so well!
RN
Monica Smith and her team offer exceptional customer service throughout the transaction, and my Buyers and Sellers have a great experience. Monica also offers solutions to complex title issues.
I always feel confident when escrows are open with Monica and her team.
I always feel confident when escrows are open with Monica and her team.
Monica Smith and her crew got me through a bi-coastal real estate nightmare in record time. I have never before worked with a group of people who made me feel like their number one priority. Questions were cheerfully answered and re-explained because I was such a wreck. Having Monica Smith in my corner made ALL THE DIFFERENCE!
TS
I recommend Monica Smith for her knowledge and expertise in the escrow field. She called me, asked me specific questions on how I like to communicate and what I expect from her. She listened to my answers and delivered everything exceedingly and abundantly more than I expected.
She was gracious enough to answer all of my questions, and some questions that had nothing to do with this transaction.
Thank you Monica for such a great experience!
Aloha,
Tara Shim
eXp Realty
She was gracious enough to answer all of my questions, and some questions that had nothing to do with this transaction.
Thank you Monica for such a great experience!
Aloha,
Tara Shim
eXp Realty
JM
Monica Smith is Quick to respond, easy to talk to, and professional. Friendly and she makes the escrow process easier than most. I highly recommend Monica for a efficient experience
KC
Monica Smith did an outstanding job throughout the transaction. Monica answered questions quickly and kept everyone up to date on the status of escrow. I recommend using Monica for future escrows.
RN
Monica Smith and her team offer my clients the best in customer service and always provide thoughtful and knowledgeable insights.
A
Monica is the best..!
KJ
Monica Smith and her team are fantastic. They always follow up with a phone call so their communication is great and are very responsive.
AW
Monica is always very communicative and excels at her work!
CH
Once again, we received excellent service and communication throughout our escrow! I love the incredible communication provided for all questions, no matter how small!
Always a pleasure to work with Monica and her team!
Thank you.
Always a pleasure to work with Monica and her team!
Thank you.
SL
I recently had the pleasure of closing a real estate transaction with Monica in Kailua-Kona. I cannot emphasize enough how smooth and efficient the process was, thanks to her expertise.
From the initial stages to the final signatures, she displayed an incredible attention to detail. Her responsiveness to our questions and concerns ensured that there were zero delays, making for a seamless experience for both buyer and seller.
Monica’s professionalism is unmatched, making her a true asset in any real estate transaction. If you’re looking for an escrow officer who brings both skill and integrity to the table, I highly recommend Monica.
From the initial stages to the final signatures, she displayed an incredible attention to detail. Her responsiveness to our questions and concerns ensured that there were zero delays, making for a seamless experience for both buyer and seller.
Monica’s professionalism is unmatched, making her a true asset in any real estate transaction. If you’re looking for an escrow officer who brings both skill and integrity to the table, I highly recommend Monica.
RR
Monica is an excellent escrow officer. She communicates well with me and my clients. I look forward to our next transaction..she makes me look good..!
RR
Both Monica & Edith were great to work with..they made it happen..!
TL
I am very impressed with Monica Smith sincere concern to help. She gladly found the information I needed, explained some things to me and provided a phone number for further help.
AW
Monica got this closed quickly even though she was heading out on vacation.
RR
Monica picks up the phone when I call. She also takes the time to call the morning of recordation.
